Financial Coordinator Duties & Responsibilities

The role and function of a Financial Coordinator includes the following duties and responsibilities:

  • Reporting activities related to pertinent processes.
  • Handling utility and other bills swiftly.
  • Ensuring accurate billing of customers.
  • Handling billing problems and disputes.
  • Improving and redesigning processes.
  • Maintaining records and documentation.
  • Maintaining confidentiality of information.
  • Liaising with various parties to gather and share relevant information.
  • Making required adjustments to customer accounts.
  • Entering adjustments into Oracle Utilities Customer Care and Billing (CC&B) system.

Note that this is not an exhaustive list of Financial Coordinator duties and responsibilities. Job functions for specific Financial Coordinator roles may vary, depending on the industry and type of employer.