Teller job description

Job description of a Teller

Tellers are responsible for accurately processing routine transactions at a bank. Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

This Teller job description example includes the list of most important Teller duties and responsibilities as shown below. It can be modified to fit the specific Teller profile you're trying to fill as a recruiter or job seeker.

Teller Duties and Responsibilities

Teller job description should contain a variety of functions and roles including:

Assisting customers with basic transactions, such as making deposits and withdrawals.
Accepting cash, checks, and other forms of payment from customers and keeping deposit slips, checks, and cash in order.
Verifying customers' identities and ensuring the paperwork is properly completed and they have sufficient funds in their accounts to cover their transactions.
Answering customers' questions about their accounts and the bank's services and products.
Ensuring cash and checks are genuine, that deposit amounts and the paperwork agree, and that transactions are accurately entered into the computer system.
Counting the cash in your drawer before and after your work shift to ensure it balances.
Providing special services, such as printing out account balances and histories, ordering cards and checks, closing accounts, issuing cashier's checks and foreign currency, cashing savings bonds, and processing payments for bills.
Recommending special products and referring interested customers to specialized bank employees.
Recording all customer transactions electronically.
Understanding and following federal banking laws and bank procedures.

Teller Requirements / Skills / Qualifications

Teller job description should include these common skills and qualifications:

A High School diploma or equivalent.
X years of experience as a Bank Teller or similar role
X years of experience in banking or similar industry
Strong math skills and attention to detail.
Basic PC knowledge
Experience with electronic equipment such as cash drawers, receipt validators and money counters
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
Excellent sales skills

As a hiring manager, recruiting an ideal Teller starts with crafting a good job description. Use this Teller job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Teller may also reference it in preparation for the interview.

Teller Job Description

Job description of a Teller

Teller Duties and Responsibilities

Teller Requirements / Skills / Qualifications

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