Telecommunications Technician Duties & Responsibilities

The role and function of a Telecommunications Technician includes the following duties and responsibilities:

Upgrading and maintaining companies' current telecommunications systems.
Evaluating customers' needs and installing telecommunications systems that best meet those needs.
Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
Performing temporary fixes until extensive repair work can be done at a later date.
Checking all wiring work done to ensure that there are no exposed cables.
Ordering replacement components for telecommunications equipment and devices from suitable vendors.
Investigating and resolving customers' complaints in a timely manner.

Note that this is not an exhaustive list of Telecommunications Technician duties and responsibilities. Job functions for specific Telecommunications Technician roles may vary, depending on the industry and type of employer.

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