WAEC Office Practice Past Questions & Answers - Page 30

146.

Transmission of information between officers of the same level is

A.

diagonal communication

B.

vertical communication

C.

horizontal communication

D.

lateral communication

Correct answer is C

Horizontal communication is used in the transmission of information between officers of the same level. It is used to disseminate information or messages between officers at the same level

147.

Miscellaneous file should be opened when

A.

the original file form document cannot be located

B.

there is insufficient correspondence from one source to justify opening new file

C.

there is insufficient time for the filing clerk to assemble relevant document to open a new file

D.

there are sufficient documents from various sources to justify opening a new file

Correct answer is C

No explanation has been provided for this answer.