WAEC Office Practice Past Questions & Answers - Page 3

11.

Which of the following activities is part of the procedure for handling outgoing mails?

A.

stamping

B.

coding

C.

opening

D.

sorting

Correct answer is A

The process are:

- drafting the mail
- collecting the mail
- recording the mail
- stamping the mail
- dispatching the mail

12.

Which of these factors would a purchasing officer consider in selecting an office equipment?

A.

control

B.

location

C.

Suitability

D.

color

Correct answer is C

The factors are:

- need of machine
- cost
- operating cost
- durability
- easy to operate and flexible
- servicing
- quality and speed etc.

13.

During a recent workshop, participants were advised to always provide good information. In order words, any information given by them should be

A.

timely

B.

futuristic

C.

long

D.

short

Correct answer is A

Information should be communicated in time so that receiver of the information has enough time to decide appropriate actions based on the information received

14.

Communication to a large number of people in different locations simultaneously could be done by means of

A.

telephone

B.

advertisement

C.

merchandizing

D.

display

Correct answer is A

Telephone as a means of communication is the transmission of speech over a distance either by electric signals propagated along conductors or by radio signals. telephone communication permits conversations to be carried on between people separated by almost any distance

15.

A receptionist is an employee who

A.

directs visitors to the office they wants to see

B.

operates varieties of equipment in the office

C.

supervises the junior employees in the office

D.

prepares itineraries for his superior officers

Correct answer is A

A receptionist is an employee taking an office/adminstrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business