WAEC Office Practice Past Questions & Answers - Page 21

101.

A document from the seller to the buyer showing the date, description and quantity of goods supplies is

A.

debit note

B.

requisition note

C.

credit note

D.

delivery note

Correct answer is D

Delivery note is a document sent by the seller to the buyer for signature when goods delivered to him and it will serve as evidence that delivery has been made. It shoes description of goods, quantity of goods and date of supply

102.

The means of internal communication in an organization is

A.

letter

B.

circular

C.

report

D.

catalogue

Correct answer is B

Circular is the means of internal communication in an organisation. It is used to pass across information to all workers in an organisation

103.

The process of interpreting a received message is

A.

ideation

B.

encoding

C.

decoding

D.

feedback

Correct answer is C

Decoding is a process of interpreting a received message

104.

The use of a picture to convey information to receiver is an example of

A.

audio communication

B.

visual communication

C.

oral communication

D.

written communication

Correct answer is B

Visual communications is communication through visual aid. It is the conveyance of ideas and details in form of maps, photography, signs, drawings, graphs, charts, pictures and video

105.

Standardized letters which give the same information and reply to regular inquires and requests are

A.

personal letters

B.

confidential letters

C.

business letters

D.

form letters

Correct answer is B

Standardized letters which give the same Information and reply to regular inquires and requests are confidential letters