WAEC Office Practice Past Questions & Answers - Page 19

91.

The part of a report that suggets solution to the problem investigated is the

A.

body of report

B.

recommendation

C.

terms of reference

D.

introduction

Correct answer is D

The introduction should:
- briefly describe the context and background to the research
- describe the change,problem or issue to be reported on
- define the specific objectives and purpose of the report
- indicate the overall answer to the problem explored in the report
- outline the report's scope( the extent of the investigation, also known as its terms of reference or belief)
- preview the report
- comment on the limitations of the report and any assumptions that are made.

92.

The implication of issuing a crossed cheque is that it can only be

A.

cashed at the counter

B.

cash after six month of its issue

C.

lodged into the current account of the payee

D.

lodged into the fixed deposit account

Correct answer is C

Crossed cheque is payable over the counter on presentment by the payee to the paying banker, while a crossed cheque is not payable over the counter but shall be collected only through a banker.The amount payable for the crossed cheque is transferred to the bank account of the payee

93.

Which of the following items in a letter is an example of complimentary close?

A.

Dear sir

B.

Yours faithfully

C.

Attention: Mr Smith

D.

cc: Mrs Dauda

Correct answer is B

Sincerely, Regards, Yours truly, and Yours sincerely are the simplest and most useful letter closings to use in a formal business setting

94.

One of the common items included in the agenda of meeting is

A.

security issues in different parts of the country

B.

security of members at the meeting

C.

matters arising from the minutes of previous meeting

D.

matters arising from the current meeting

Correct answer is C

Items included in the agenda of meetings are: define the meeting goal, outline a list of meeting agenda topics for discussion, identify the list of required attendees, leave a section for action items and off-topic discussion at the end of your meeting agenda , and double-check meeting details, such as time,place,and conference logistics

95.

Incoming mails should be sorted according to

A.

sizes

B.

weighs

C.

departments

D.

contents

Correct answer is C

Incoming mail is defined as those mailpieces that are received by any company, and in addition to the postal address, contain company-specific addressee information,such as name,tilte,department,subdivision and other specific details