The first step a mail clerk takes in handling outgoing mail is to
collect typed letters from various departments
attach all enclosure that are to accompany each mail
date-stamp the envelop in which each letter is inverted
ensure that each mail envelop is well-sealed
Correct answer is A
The processes of outgoing mail are as follows: Drafting the mail, collecting the mail, Recording the mail, Stamping the mail, Dispatching the mail
A feature of an open office is that
all the doors are opened
all the cabinets are opened
workers are put together in the same room
each worker occupies a separate room
Correct answer is C
Features of an open office are: limited closed space, lacke of privacy, acoustical materials, cheaper construction, fostering teamwork etc
attendance register
visitors' book
mail register
dispatch book
Correct answer is B
Visitors book is a paper or electronic means for visitor to acknowlege a visit to a site, physical or web-based, and leave details such as their name,postal or electronic address and any comments.
communicate effectively
supervise effectively
coordinate effectively
handle mails effectively
Correct answer is A
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must.
Manager
Supervisor
Receptionist
Secretary
Correct answer is C
A receptionist (sometimes referred to as an administrative assistant) is someone who performs various adminstrative tasks, including answering telephones and giving information to the public and customers. Receptionist are often the first employee that the public or customer has contact with.