You are a department manager and you have recently thought of a new procedure that you believe would improve the work process. Some of the employees in your department agree with the change and some do not. One of your employees openly criticises the idea to your director.
What would you do? Choose the BEST option.
You decide not to respond to the critics in order to avoid unnecessary conflict.
You reprimand the employee for going over your head to the director and work to promote your idea with even more enthusiasm.
You meet the employee for a talk and explain that bypassing your authority is unacceptable.
Employees' trust in their manager is important so you decide to implement only some of the changes to keep the employees satisfied.
Correct answer is C
No explanation has been provided for this answer.