Quality Control Manager Duties & Responsibilities

The role and function of a Quality Control Manager includes the following duties and responsibilities:

  • Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.
  • Devising ways to improve the manufacturing process to ensure higher-quality goods.
  • Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them.
  • Overseeing product development procedures to identify any deviations from quality standards.
  • Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
  • Keeping accurate documentation and performing statistical analysis.
  • Setting the requirements for raw materials from suppliers and monitoring their compliance.
  • Supervising inspectors, technicians, and other staff members and providing guidance.
  • Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with health and safety guidelines.
  • Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.

Note that this is not an exhaustive list of Quality Control Manager duties and responsibilities. Job functions for specific Quality Control Manager roles may vary, depending on the industry and type of employer.