Quality Assurance Officer Duties & Responsibilities

The role and function of a Quality Assurance Officer includes the following duties and responsibilities:

  • Creating explanatory documents.
  • Establishing product specifications and quality attributes
  • Establishing standards for customer service.
  • Ensuring execution of corrective actions.
  • Maintain and update company procedures and policies
  • Supervising technical staff.
  • Identifying training needs.
  • Creating analytical reports

Note that this is not an exhaustive list of Quality Assurance Officer duties and responsibilities. Job functions for specific Quality Assurance Officer roles may vary, depending on the industry and type of employer.

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