Clerk Job Description

What is the job description of a Clerk? What are the duties and responsibilities of a Clerk? What does a Clerk do?

Job description of a Clerk

Clerks are administrative support generalists who provide assistance throughout an office or organization to keep things running smoothly.

Clerks work in a wide variety of industries, each with its own areas of specialization and required duties, but they generally support office activities by answering phones, copying documents, and filing paperwork. Many clerks also interact directly with customers or clients, welcoming them to the office and directing them to meeting rooms.

This Clerk job description example includes the list of most important Clerk duties and responsibilities as shown below. It can be modified to fit the specific Clerk profile you're trying to fill as a recruiter or job seeker.

Clerk Duties and Responsibilities

Clerk job description should contain a variety of functions and roles including:

  • Welcome clients and offer them refreshments.
  • Transcribe, record, fax and file documents.
  • Sort and forward incoming mail and emails, and prepare and send outgoing mail.
  • Book and prepare meeting rooms and ensure that refreshments are made available.
  • Book flights and accommodation as required.
  • Maintain filing, database systems, and inventories.
  • Operate office equipment such as photocopiers and fax machines.
  • Communicate with clients and employees, and respond to any queries or complaints.
  • Coordinate activities and disseminate information to office staff.

Clerk Requirements / Skills / Qualifications

Clerk job description should include these common skills and qualifications:

  • High School diploma with relevant experience.
  • Certificate in Office Administration or Associate's Degree in Office Management may be required.
  • Attention to detail.
  • Personable demeanor.
  • Ability to type 45 - 60 WPM (words per minute).
  • Strong Computer skills and working knowledge of Microsoft Office.
  • Time management and organizational skills.

As a hiring manager, recruiting an ideal Clerk starts with crafting a good job description. Use this Clerk job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Clerk may also reference it in preparation for the interview.

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