Quality Assurance Manager Job Description

What is the job description of a Quality Assurance Manager? What are the duties and responsibilities of a Quality Assurance Manager? What does a Quality Assurance Manager do?

Job description of a Quality Assurance Manager

Quality Assurance (QA) Managers, also known as Quality Managers, help develop and maintain quality standards for a company's products, services and employees. They ensure their company produces well-made and non-defective products by evaluating all production and manufacturing procedures and overseeing quality testing on products prior to their release.

They work for a variety of industries, such as production companies, manufacturing firms, software development companies, and technological companies.

This Quality Assurance Manager job description example includes the list of most important Quality Assurance Manager duties and responsibilities as shown below. It can be modified to fit the specific Quality Assurance Manager profile you're trying to fill as a recruiter or job seeker.

Quality Assurance Manager Duties and Responsibilities

Quality Assurance Manager job description should contain a variety of functions and roles including:

  • Design, implement and improve company quality standards.
  • Oversee internal processes and procedures to ensure quality
  • Oversee other quality control staff
  • Ensure quality and sustainability of production processes
  • Investigate customers' needs and want and develop a strategy for meeting their needs
  • Communicate with the Product Development team on a daily basis
  • Hire, train and evaluate staff
  • Regularly analyze quality data and suggest actions based on collected data
  • Manage the log of quality reports and other quality documentation

Quality Assurance Manager Requirements / Skills / Qualifications

Quality Assurance Manager job description should include these common skills and qualifications:

  • Bachelor’s degree or Associate’s with experience in the field.
  • Technical proficiency must be able to use computers and generate reports.
  • Ability to analyze data and create and review processes.
  • Willingness to assist other departments to develop solutions and metrics.
  • Eye for details.
  • Excellent communication skills.
  • A desire to help others achieve their best.

As a hiring manager, recruiting an ideal Quality Assurance Manager starts with crafting a good job description. Use this Quality Assurance Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Quality Assurance Manager may also reference it in preparation for the interview.

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