NOC Technician Requirements, Skills & Qualifications

The following common skills and qualifications are required of a NOC Technician:

  • Bachelor's degree in computer science, information science, or specialization in network engineering.
  • Certified Cisco, CompTIA, or Microsoft network professional preferred.
  • Great interpersonal, communication, and collaboration abilities.
  • Excellent organizational and time management skills.
  • On-call availability outside of business hours to resolve urgent network issues.
  • A minimum of two years' experience as a NOC technician, or similar.
  • Advanced knowledge of network technologies, connectivity, protocols, and security.
  • Superb analytical and problem-solving skills.

Note that this is not an exhaustive list of NOC Technician skill, qualifications and experience. Job requirements for specific NOC Technician roles may vary, depending on the industry and type of employer.