Medical Secretary Duties & Responsibilities

The role and function of a Medical Secretary includes the following duties and responsibilities:

  • Receive and assist patients as needed
  • Type medical documents (e.g. physician dictations and patient charts)
  • Maintain detailed patient and medical records
  • Manage office communications (e.g. phone, correspondence)
  • Schedule medical appointments
  • Work with insurance companies to process claims
  • Process invoices, bills and payments
  • Ensure confidentiality of sensitive information

Note that this is not an exhaustive list of Medical Secretary duties and responsibilities. Job functions for specific Medical Secretary roles may vary, depending on the industry and type of employer.

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