Logistics Manager Duties & Responsibilities

The role and function of a Logistics Manager includes the following duties and responsibilities:

  • Strategically plan and manage logistics, warehouse, transportation and customer services
  • Direct, optimize and coordinate full order cycle
  • Liaise and negotiate with suppliers, manufacturers, retailers and consumers
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Arrange warehouse, catalog goods, plan routes and process shipments
  • Resolve any arising problems or complaints
  • Supervise, coach and train warehouse workforce
  • Meet cost, productivity, accuracy and timeliness targets
  • Maintain metrics and analyze data to assess performance and implement improvements
  • Comply with laws, regulations and ISO requirements

Note that this is not an exhaustive list of Logistics Manager duties and responsibilities. Job functions for specific Logistics Manager roles may vary, depending on the industry and type of employer.