Vacancy For Client Service/ Account Manager In A Fast Growing Marketing/Communications Company


Pivotage Consulting - Our client a fast growing marketing communications company is looking to recruit a qualified candidate to join its team of vibrant and highly creative individuals, to fill the position below:     Job Title: Client Service/ Account Manager Location: Lagos, Nigeria. Employment type: Full Type Career: Mid-Level Expert Industry: Marketing Communications Job Description Your responsibilities will include the following:

  • Coordinating internal projects and determining the best utilization of resources to increase customer satisfaction.
  • Encouraging revenue growth by inspiring clients to purchase additional services.
  • Becoming the reliable point of contact for each customer that is required to establish a strong business relationship.
  • Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
  • Interfacing with clients to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes.
  • Engaging clients with world-class client-facing skills and proven ability to engage and drive commercial outcome.
  • Developing open and effective channels of communication with clients.
Requirements A suitable candidate must:
  • Possess a Bachelor's Degree in Business Administration or a related field.
  • Demonstrate thought leadership in digital commerce, using data driven insights and user experience to solve problems in unconventional manners.
  • Have good communication and presentation skills.
  • Experience in an Advertising/Marketing agency will be an added advantage
  • Have at least 5 years' cognate experience with at least 2 years in a managerial position.
  • Have strong business acumen and program management skills.
  • Have a proven record of working with clients to lead the delivery of digital products/services from ideation through to commercialization.
Remuneration In line with industry standards.     How To Apply Interested and qualified candidates should send their CV's to: [email protected] Using the role (Client Service/Account Manager) as the subject of your application.   Application Deadline 24th July, 2018.   Note: Please ensure CV's are in MS Word format ONLY.