Vacancies in an Agricultural Franchise Company based in Kano

Proten International - Our client in the Agriculture Franchise, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Product Support Analyst Location: Kano

Key Responsibilities Technology Operations:

• Analyze user requirements, envisioning system features, and functionality.
• Design solutions attending to both business and technical considerations.
• Collaborate with product managers, team leads, and other software developers.
• Work closely with end-users to ensure technical compatibility and user satisfaction.
• Work on bug fixes and improving application performance.
• Participate in the evolution of company level best practices, standards, and policies.

Customer Focus:

• Carry out extensive research to identify needs that new or improved products can fulfill.
• Review research reports, analyze and compare competitors’ products, and meet customers to discuss their requirements.

Project Management:

• Bring product development programs to a successful conclusion -on time and within budget.
• Develop schedules for each phase of the development program and monitor progress against targets.
• Set up reviews at each stage to ensure the program is meeting its objectives as it progresses from concept to specification, design, development, and launch.

Communication:

• Coordinate the work of different specialists within the development team and ensure that individual members keep the rest of the team informed on progress.
• Interfacing with local leaders and representing the company as a “brand ambassador” across the community.

Qualifications Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or any related field.
• Knowledge of Microsoft Office applications (Excel, Word, Outlook, Access).
• Proven problem-solving abilities.
• Good communication skills.
• Strong analytical and conceptual skills.
• Be open and creative.
• Strong computer and application skills.
• Goal-oriented, self-motivated, confident, thorough and tenacious;
• Positive attitude to work.
• Customer-oriented Adaptability and flexibility to quickly adjust to changing environments and product offerings.

Start-Up Environment:

• Thrives in a fast-paced, start-up environment with dynamic business priorities.
• Detailed Orientation and Managing Complexity:
• Extensive experience leading a complex organization and passion for getting into details to identify the root cause of issues and create innovative solutions.

Job Title: Smallholder Partnerships Analyst / Relationship Analyst Location: Kano

Key Responsibilities

• Manage recruiting, training, and performance management of farmer members interactively ensuring that standards of agronomy best practices are maintained.
• Resolve all farmer concerns in a proactive and timely manner according to company standards within a 24 hour period from the reporting date.
• Intervene as required when customer service challenges escalate and must be addressed at a higher level.
• Build rapport with existing and prospective farmers using assertiveness and confidence to educate them on the value of remaining farmers.
• Work in partnership with relevant team members and business units to develop and execute local tactics, as well as provide feedback on comprehensive recruitment and retention programs.
• Educate team on best practices and ensure standards are maintained on providing professional, best-in-class service to member farmers and monitor compliance.
• Provide farmers with timely and adequate resources to ensure that our clients' brand is always accessible to the members we serve.
• Interfacing with local leaders and representing the company as a “brand ambassador” across communities.
• Manage the team to ensure 100% accuracy on plant growing activity is logged on appropriate software application.
• Guide team on people management issues.
• Ensure that standards are maintained and members are in good standing.
• Constantly communicating program status and risks to leadership, and presenting options and recommendations.
• Constantly improving the overall customer experience.

Qualifications Requirements:

• Bachelor's Degree in Agricultural Science, Agricultural Economics or any related field.
• Proven problem-solving abilities.
• Strong analytical and conceptual skills.
• Knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
• Goal-oriented, self-motivated, confident, thorough, and tenacious.
• Positive attitude to work.
• Customer-oriented Adaptability and flexibility to quickly adjust to changing environments and product offerings.
• Interfacing with local leaders and representing the company as a “brand ambassador” across the community.

Start-Up Environment:

• Thrives in a fast-paced, start-up environment with dynamic business priorities.

Detailed Orientation and Managing Complexity:

• Extensive experience leading a complex organization and passion for getting into details to identify the root cause of issues and create innovative solutions.

Interested and qualified candidates should: Click here to apply

Job Title: Process Control Analyst Location: Kano

Key Responsibilities Planning and Analysis:

• Support the execution of periodic audit projects.
• Perform all operational audit assignments, reviews, paperwork, and prepare audit reports for management decision.
• Resolve all ad-hoc requests to address control issues
• Participate in developing, implementing, and maintaining policies.

Forecasting & Reporting:

• Ensure inventory levels are at the right place at the right time.
• Identify and assess areas of significant business risk.
• Collaborate with all functional units to design new processes and solve process-related problems.
• Continually maintain lines of communication within the business to monitor and improve business efficiencies.
• Conduct audit checks and make recommendations for departmental enhancements.
• Improves productivity by performing observations, evaluations, and simulations of overall operational processes.
• Conduct root causes analysis to recommend appropriate actions to improve business productivity.
• Optimize business operations and processes by constantly reviewing warehouse operations, space utilization, and workflows.
• Maintain quality standards by implementing the best audit and business practices in line with applicable internal audit statements.
• Make reports and recommendations to management by utilizing budgets and financial analysis, cost analysis, process documentation, inventory/product analysis, and quality control to optimize business operations.

Leadership and Team Development:

• Provide executive management with audit report and advice on the most effective way to utilize the company’s financial resources to increase profitability and grow the company at an optimal rate, while avoiding putting the company at serious financial risk.
• Support budgeting and forecasting processes for the business.

Requirements

• Bachelor's degree in Accounting, Statistics or any relevant field.
• Knowledge of Microsoft Office applications (Excel, Word, PowerPoint)
• Analytical thinker with strong conceptual and problem-solving skills.
• Keen attention to detail with the ability to multi-task.
• Experience in fraud auditing.
• Remarkable presentation & report writing skills and incredible business acumen.

Start-Up Environment:

• Thrives in a fast-paced, start-up environment with dynamic business priorities.

Detailed Orientation and Managing Complexity:

• Extensive experience leading a complex organization and passion for getting into details to identify the root cause of issues and create innovative solutions.

Location:

• The role would be based in Northern Nigeria. Hausa speaking is an added advantage.

Interested and qualified candidates should: Click here to apply