Telecommunications Company recruitment for Graduate Call Centre Agents

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A reputable telecommunications company requires the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in its Call Centers in Lagos, Abuja and Port Harcourt, to fill the position below:


Job Title: Call Centre Agent

Locations: Lagos, Abuja and Port Harcourt.

Responsibilities

• Attending to customers over the phone.
• Capturing customers' details on the system.
• Providing products information and advice to customers.
• Providing information and resolving customers' issues.
• Escalating customers' queries to appropriate units for prompt resolution.

Qualifications

• Good University Degree.
• Must have completed the National Youth Service Corps Programme.

Requirements

• Not more than 28 years of age.
• Excellent interpersonal relations and attitude.
• Friendly disposition, charming character and amiable personality.
• Must be computer literate.
• Excellent spoken English.
• Fluent spoken Hausa for Abuja.
• Good communication skill.

How to Apply
Qualified and interested candidates should e-mail their resumes (preferably with a scanned passport photograph) to: [email protected]

Note:

• Preferred location of work should also be indicated with "Lagos CC" or "Abuja CC" or "PH CC" as subject of email.
• Only shortlisted candidates will be contacted.

Application Deadline 9th February, 2016.

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