Team Lead, Payment Channels at Ibadan Electricity Distribution Company (IBEDC) Plc

Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states).

We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

We are recruiting to fill the position below:

Job Title: Team Lead, Payment Channels

Location: Ibadan, Oyo

Job Description

• To ensure all IBEDC Payment Channels are functional for Customer’s convenience and user experience across the business Franchise.  

Responsibilities

• Validation of all payment channels available to ensure functionality Driving sales revenue through building strong payment channels network.
• Verifies and classifies all collections into appropriate payment channels Approaches and resolves payment channel problems analytically.
• Maintains and expands relationship with all channel agents and sub-agents.
• Liaises with F&A, IT and Branding units to develop payment channels strategy.
• Ensures consistent and even spread of all payment channels integration.
• Develops proposals and negotiate new payment channels foroperation.
• Performs other ad-hoc assignment as defined by Head, Billing Operations.

Quaification and Experience

• Specialization: Bachelor's Degree in any Social Science Course
• Minimum Qualification: Bachelor Degree + Masters   
• Required Experience 7 - 10 years   

Behaviour Requirements:

• Ability to multi-task, prioritize, and manage time effectively
• Good interpersonal skills.
• Attention to Detail and Accuracy
• Result oriented
• Good oral and written communication skills.
• Strong problem solving and analytical skills.

Skills Requirements:

• Understanding of the business of IBEDC and related businesses in the electricity sector.
• Knowledge of utilities Industry.
• Strong Customer Relation Management skills.
• Knowledge of billing / collection practices, procedures, and basic software in billing reconciliation.
• Strong computer software knowledge.
• Strong Business & Financial Acumen.
• Strong knowledge of financial management processes.

How to Apply
Interested and qualified candidates should:
Click here to apply

Note: When the page opens, click on "Click Here to See Vacancies" and select "Team Lead, Payment Channels" to apply accordingly

Application Deadline  8th December, 2020.