Ongoing Recruitment at The Wells Carlton Hotel and Luxury Apartments

The Wells Carlton Hotel and Luxury Apartments is a five-star luxury hospitality icon in Abuja. Wells Carlton Hotel & Apartments offers guests a perfect blend of relaxation, business and pleasure, delicately infused to meet the highest international standards. The Wells Carlton Hotel and Luxury Apartments is an experience guaranteed to leave you breathless with longing. 

We are recruiting to fill the position below:

Job Title: Concierge

Location: Abuja

Job Description
Act as first point of contact between guests and the hotel and is expected to perform such duties as mentioned below, but not limited to:

• Welcome guests and assist them with any and all information about the hotel and the city.
• Show guests to their room and explain the facilities.
• Assist in upselling and cross selling of hotel rooms and products/packages.
• Respond to guest complaints and proffer appropriate solutions.
• Understand guest’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.

Requirements

• Minimum educational qualification HND.
• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Job Title: Guest Service Agent (GSA)

Location: Abuja

Job Description
Provides front desk services to guests, and undertakes various administrative duties, some of which include but are not limited to:

• Welcome guests, identify specific reservations and allocate rooms according to laid down procedures and issue key card when fully satisfied that all processes and procedures have been strictly and diligent adhere to.
• Cross selling and upselling of rooms and hotel products/packages
• Process check-in and check-out for all categories of guests.
• Balance cash daily and prepare daily cash deposits to be remitted to the general cashier, including deposit of all foreign exchange received.
• Maintain up to date guest folios and post all charges, rebates and advance deposits.

Requirements

• Minimum educational qualification HND.
• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Job Title: Kitchen Steward

Location: Abuja

Job Description
Primarily responsible for maintaining cleanliness and hygienic conditions in the kitchen, and performing other duties which include but are not limited to those listed below:

• Assist with food storage, rotation and preparation where necessary.
• Maintain cleanliness of all dining utensils, kitchen and kitchen storage areas.
• Discard all expired and spoiled food items stored in the stock rooms, refrigerators and freezers
• Supervise and coordinate activities of pantry, storeroom and non-cooking kitchen workers as well as purchases, kitchen supplies and equipment.
• Take inventory of china, silverware and glassware and report shortages and requisition replacements.

Requirements

• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Job Title: Junior Sous Chef

Location: Abuja

Job Description
The successful candidate is expected to assist the Sous Chefs in overseeing and directing all aspects of the kitchen as well as provide functional assistance. The core duties include but are not limited to:

• Coordination of activities and functions with other team leads, especially in the absence of the Sous Chefs and the Executive Chef.
• Keep cooking station stocked before and during prime operation hours.
• Assist in trainings, inductions and development of the kitchen team.
• Assists with menu planning, inventory and managing supplies.
• Monitor portion and waste control to maintain profit margins.

Requirements

• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Job Title: Gym Instructor

Location: Abuja

Job Description
Is required to oversee the maintenance of the exercise areas and provide assistance to guests and patrons. The core duties include but are not limited to:

• Monitor and maintain the gym and pool space at all times.
• Ensure to keep the gym equipment clean and in good working condition, promptly reporting breakdowns and following up for repairs.
• Must have the ability and skill to effectively train guests who visit the gym and ensure their safety.
• Liaise with pool instructor and ensure proper pool treatment in line with SOPs.
• Must have the practical knowledge on first aid/basic life skills.

Requirements

• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Job Title: Chef de Partie (CDP)

Location: Abuja

Responsibilities
To be responsible for a specific section of the kitchen in preparing high-quality food to meet TSCH&A standards in the ways listed but not limited to:

• Prepare, cook and present dishes as directed by the junior sous chef
• Support the Junior Sous Chef or the Sous Chef in the daily operations and work.
• Manage and train demi-chef de parties or commis working with you.
• Maintain inventory of stock in your area of specialty and report shortages to the Junior Sous Chef.
• Assist in controlling wastage and help maintain food costs.

Requirements

• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Instructions

• CVs to be submitted in pdf, .doc, .docx formats only.
• Application must include a cover letter/suitability statement.
• Email subject must be the position applied for.
• Only shortlisted candidates will be contact for interviews.

Application Deadline  30th September, 2021.