Latest Job at De Koolar Nigeria Limited for a Customer Service Officer

De Koolar Nigeria Limited is a 100% owned indigenous HVAC Company with over two decades of industry experience. We are leading Nigerian manufacturers and suppliers of a range of Ice Block Making Machine, Coldroom, Blast Freezers, Cold storage barns, Ovens, Refrigerators and Air Conditioners, among other domestic and industrial heat transfer equipment. Our services include all aspects of design, installation, maintenance and repairs of domestic, commercial and industrial systems. We are recruiting to fill the position below:     Job Title: Customer Service Officer Location: Lagos Responsibilities

• Provide excellent customer service to promote company goods and services
• Oversee the day to day activities of the department in an efficient manner
• Manage all customer request and complaint in a timely manner to increase customer  satisfaction, loyalty and customer retention
• Develop customer service standards, policies and procedure for the department
• And all other task assigned.

• Minimum of B.Sc/HND in Social Science
• 1-2 year experience in similar role
• Excellent written and oral communication skill
• Ability to work with minimal or no supervision
• Strong leadership and decision making capabilities.