Job Vacancies at Yes-Africa Global Resources Company

⏲ Sep 5, 2017, 11:33 AM
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Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals. We are recruiting to fill the position below: Job Title: Administrative Officer Location: Lagos Job Description

Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Provides historical reference by developing and utilizing filing and retrieval systems.
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed .
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Requirements

HND/B.Sc in any related discipline, M.Sc is an added advantage.
Ability to work as part of a team.
Knowledge and adherence to satisfy rules and regulations.
Communication and interpersonal skills.
Good administrative standards.
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Committed to delivering a timely and professional service to clients.

Job Title: Customer Service Representative Location: Lagos Job Responsibilities

Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Qualifications and Skills