Job for a Retail Supervisor in a Big Retail Company based in Lagos

TalentSquare - Our client, a big Retail company looking to expand its team is currently recruiting to fill the position below:     Job Title: Retail Supervisor Location: Lagos, Nigeria Job Type: Full-time Job Description

• The ideal candidate will be responsible for supervising the retail staff within the business.
• They will coordinate the shipping of goods, set up displays, and assist customers and staff during business hours, oversees the workflow at the facility.
• They will be well-versed in processes under the role’s responsibility and will be results-driven and focused. oversee the daily operations of the store.
• They will be the one to ensure smooth running of operations to maximize sales and minimize costs.
• The ideal candidate will have previous experience and knowledge of diverse business subjects such as sales, marketing etc.
• The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.
• They will not just supervise the work of others, but will also coach, resolve issues and serve as a link between subordinates and upper management.
• The ideal candidate will be a competent individual who will be able to guide and train employees.

• Manage retail staff, including cashiers and people working on the floor.
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Formulate pricing policies.
• Determine daily coupons.
• Ensure pricing is correct.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Ensure standards for quality, customer service, store cleanliness and health and safety are met.
• Monitor local competitors.
• Organize and distribute staff schedules.
• Preside over staff meetings.
• Help retail sales staff achieve sales targets.
• Manage different departments within the store.
• Handle customer questions, complaints, and issues.
• Work on store displays.
• Attend trade shows to identify new products and services.
• Coach, counsel, train, and discipline employees.
• Evaluate on-the-job performance.
• Identify current and future trends that appeal to consumers.
• Ensure merchandise is clean and ready to be displayed.
• Approve contracts with vendors.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Analyze operating and financial statements for profitability ratios.

• Proven experience as supervisor or relevant role
• Outstanding organizational and leadership skills
• Good knowledge of MS Office
• Diploma/Certificate in first line management or relevant field
• B.Sc/BA in Management or relevant discipline will be considered an advantage.
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills