Job Recruitment at Mercy Corps, April 2017


Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action - helping people triumph over adversity and build stronger communities from within, now and for the future. In Nigeria, Mercy Corps operates in over 13 states focusing on key thematic areas of humanitarian response, conflict mitigation and adolescent girls’ empowerment. We are recruiting to fill the position below: Job Title: Monitoring Evaluation & Learning Intern Location: Kano Program / Department Summary

  • Girls’ Opportunities for Advancing Literacy 2 (GOAL 2) focuses on institutionalizing and scaling the successes from GOAL 1, to ensure that Adolescent girls (15-19) across Kano state are better equipped for the school-to-work transition as a result of improved financial literacy, vocational choices and life skills.
  • General Position Summary
  • The GOAL 2 MEL Intern will lead the design and dissemination of the success, achievements and lessons learnt on the GOAL 2 project to facilitate the scale up of Financial Literacy at the national level. The intern will support monitoring visits to schools, conduct data quality assessment, data aggregation and analysis and support finance and administrative duties for the team.
Essential Job Responsibilities
  • Conduct monitoring visit to schools
  • Assist in capacity building of M&E officers across government MDAs
  • Support project monitoring and evaluation activities
  • Archiving of documents on project google drive.
  • Perform administrative and finance functions
  • Assist the conduct of quantitative and qualitative studies
  • Conduct data quality assessment across schools and MDAs
  • Perform any other duty assigned by supervisor
Knowledge and Experience
  • Degree in Statistics, Social Sciences, or relevant field, with a strong foundation in Data Analysis and Visualization.
  • Minimum of 1 year of work experience in the area of Monitoring and Evaluation (Data collection, aggregation and analysis)
  • Fluency in verbal and written English and Hausa language is highly required.
Success Factors
  • The successful candidate will combine exceptional leadership, management and technical skills with a focus on innovative interventions to engage adolescent girls in informal education and skills building linked with private sector entrepreneurship and employment opportunities in a culturally and religiously conservative environment.
  • S/he will have an outstanding ability to develop, implement and manage innovative and complex programs within the current and future program structure of Mercy Corps in the region. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential.
Job Title: Driver Location: Biu, Borno Program / Department Summary
  • Mercy Corps Nigeria’s North East program aims to assist populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors. Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.
  • Mercy Corps also implement a program in 2 States “ISING” or Investing in the safety and integrity of Nigerian girls targeting adolescent girls and boys affected by the conflict in the Northeast.
General Position Summary
  • The Driver will work within Mercy Corps Nigeria operational support structure, which is committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.
  • The driver will provide safe, transport services for North East program and support staff in relations to Mercy Corps Nigeria activities. The driver will adhere to all traffic and Mercy Corps Nigeria safety rules and transport guidelines.
Essential Job Responsibilities
  • Operate  program vehicle as assigned by supervisor in a safe and secure manner.
  • Maintain vehicle log-sheets in accordance with MC policies/regulations and report to the Operations Officer at the end of the month.
  • Check the vehicle conditions after each trip/routinely – report needs and problems to Operations Officer;
  • Adhere to Mercy Corps Nigeria safety and communication protocols as advised by Operations Officer;
  • Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.;
  • Keep the vehicle ready, clean and on standby – ready for  use at all times;
  • Assist, as required, with logistics in the office and guesthouse daily workloads;
  • Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business;
  • Report all maintenance needs of the vehicle to on a regular basis;
  • Undertake field assignments as assigned;
  • Adherence to Mercy Corps Ltd/Gte policies and procedures as outlined in the policies and procedure manuals;
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps Ltd/Gte and to not jeopardize its humanitarian mission in country of operation;
  • Other duties as assigned.
Finance & Compliance Management:
  • Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
  • Ensure compliance with all Mercy Corps finance regulation in carrying out activities as a Driver
Influence & Representation:
  • Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
  • Communicate effectively to ensure overall project targets and donor obligations are met.
Security:
  • Be the security focal person when travelling with staffs on the road and report any incidence
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability To Beneficiaries:
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
  • At least minimum 2 year of experience working as a Driver (logistics or procurement), preferably within an NGO, international business or related field.
  • Good organization skills, Ability to work under pressure
  • Show demonstrated ability to multi-task and process information into action to avoid delays in activities.
  • Good interpersonal, intercultural and communication skills
  • Fluency in English; fluency in Hausa is require, good oral and written skills  as well as Fluency in English; fluency in Hausa is required
Success Factor
  • The successful candidate will have a can-do attitude.  Ideally, S/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, willingness to be flexible and adjust schedule as per program needs.
  • Mercy Corps team members represent the agency both during and outside work hours.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Job Title: INGO Forum Field Coordinator Location: Maiduguri Program / Department Summary
  • The Nigeria International NGO Forum (INGO Forum) is a civil society mechanism comprising of approximately 40 members (confirmed and prospective) and 4 observers active in the humanitarian and development fields in Nigeria. The purpose of the Forum is to provide an inclusive and consistent space for INGOs to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of humanitarian and development initiatives throughout Nigeria.
  • The INGO Forum exists primarily to serve the needs of its members and to act in their interest for the betterment of serving beneficiaries. The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society; and external representation of the INGO community. With 2 current staff (Coordinator and Support Manager) the INGO Forum plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues. As of March 2017, the INGO Forum will be hosted by Mercy Corps in Nigeria’s capital city of Abuja.
General Position Summary
  • The INGO Forum Field Coordinator will support the Forum and its member organizations in information exchange, coordination, engagement with stakeholders, representation, advocacy and communication functions.
  • S/he will serve as an information focal point linking Abuja coordination structure with up-to-date realities in the NorthEast through proactive engagement with identified personnel and information collection and sharing. In collaboration with humanitarian managers of member organizations based in the North-east Nigeria, s/he will facilitate action-oriented coordination discussions and identify opportunities for improvement of coordination, both within INGOs and on behalf of INGOs with other partners or stakeholders. As a main link between the INGO community and the Nigerian NGO community, s/he will actively engage with local NGOs to identify opportunities for collaboration and to build high-yielding partnership.
Essential Job Responsibilities Information Sharing / Communication:
  • Facilitate structured and effective information exchange both between internal INGO partners, and with external partners (NNGOs, UN, Government, etc)
  • Stay informed on political, humanitarian and security contexts, while providing structured updates to the INGO Forum
  • Maintain an updated contact list of all actors in the NE and ensure effective information sharing amongst all actors
  • Undertake regular visits to the field and provide relevant updates on the humanitarian situation.
  • Consistently liaise with key stakeholders in NE to share relevant information and stay informed.
  • Assist in drafting humanitarian updates, policy briefs, and other similar materials.
  • Facilitate effective information flow between field-level realities in NE Nigeria and capital-level coordination in Abuja.
  • Compile and update simple 4Ws (Who, What, Where, When) matrixes/databases for Forum Members and, using this information, update stakeholders on joint INGO delivery progress.
  • Engage partners to efficiently compile necessary information to respond to external requests.
  • Maintain updated stakeholder mappings to inform strategic engagement.
  • Summarize key documents (reports, assessments, etc) and share with partners in easily-read format.
  • Support the Forum in developing data collection tools, databases, statistical reports and maps.
Coordination:
  • Help facilitate INGO coordination in NE states (Maiduguri with potential for other NE state capitals) Engage with INGO Forum member organizations in Borno, Adamawa, Yobe and/or Gombe to plan monthly action-oriented coordination meetings.
  • Regularly travel to Yola, Gombe and Damaturu etc. to engage with partners and identify coordination and advocacy gaps.
  • Facilitate monthly coordination meetings while assuring action-oriented dialogue and productive use of time.
  • Engage with other coordination mechanisms in Borno to ensure INGO representation and assure complementarity, gap-filling and avoidance of overlap.
Representation:
  • Develop relationships with NNGO consortia to explore partnerships and related capacity gaps.
  • Identify opportunities for capacity building for NNGOs, as well as opportunities for INGOs to learn from NNGO practices.
  • Assure NNGO interests are represented within INGO Forum key messages, and actively seek advocacy allies/partnerships.
  • Provide linkages between INGO and NNGO community / identify opportunities for collaboration.
  • Help organize and facilitate workshops and other capacity development, as necessary.
  • Maintain welcome pack for arriving INGOs, and information pack on INGO Forum for other partners.
Finance & Compliance:
  • Ensure compliance with donor and host agency (in this case, Mercy Corps) regulations
  • Draft or review scope of work to hire and manage technical consultants, including review for technical efficacy and contract budget, as required.
Security:
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Accountability To Beneficiaries:
  • INGO Forum  team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.
Knowledge and Experience
  • Advanced university degree in law, political science, international relations, journalism, social sciences, international development or related technical field (minimum masters degree).
  • Demonstrated experience of 5 years in coordination of complex emergencies at international level
  • Knowledge and understanding of the international humanitarian/development system and the mandates of the actors involved.
  • Prior experience in managing INGO Consortia/fora
  • Written and spoken fluency in English.
  • Strong data analytical and interpretation skills.
  • Willingness to learn and interest in humanitarian practice.
  • Commitment to international humanitarian standards and principles.
  • Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.
  • Ability to work independently in a fast-paced and often demanding environment.
  • Proven experience in influencing for policy change and practice
  • Demonstrated experience in facilitating meetings in high-pressure professional setting
  • Demonstrated experience in lobby and engaging with high level actors with strong evidence from the field
  • Exceptional interpersonal skills and experience in humanitarian setting.
  • Experience in an NGO (local or international), in NE Nigeria Humanitarian context.
  • Knowledge of and contacts in Nigerian NGOs.
Success Factor
  • Commitment to achieve results in a timely manner
  • Trustworthiness and  integrity
  • Committed to humanitarian values and principles
  • People management skills
  • Influencing and negotiation skills
  • Communication
  • Cultural sensitivity
  • Gender equity and protection sensitive
  • Creative solutions to problems.
  Job Title: INGO Forum Program Support Assistant Location: Abuja Program / Department Summary
  • The Nigeria International NGO Forum (INGO Forum) is a civil society mechanism comprising of approximately 40 members (confirmed and prospective) and 4 observers active in the humanitarian and development fields in Nigeria.
  • The purpose of the Forum is to provide an inclusive and consistent space for INGOs to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of humanitarian and development initiatives throughout Nigeria.
  • The INGO Forum exists primarily to serve the needs of its members and to act in their interest for the betterment of serving beneficiaries. The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society; and external representation of the INGO community.
  • With 2 current staff (Coordinator and Support Manager) the INGO Forum plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues. As of March 2017, the INGO Forum will be hosted by Mercy Corps in Nigeria’s capital city of Abuja.
General Position Summary
  • The INGO Forum Program Assistant will be a motivated learner and a passionate about the improvement of the development/humanitarian situation in Nigeria and for the role of civil society in this context.
  • The INGO Program Assistant will provide all required logistics, procurement, administrative and general program support.
  • This will also include providing capacity building support and maintenance of all operational systems, as well as supporting the program with the development of relationships with government, NGOs, and private sector partners.
Essential Job Responsibilities Operational Management:
  • Maintain procurement, financial, and administrative systems which comply with host agency Mercy Corps’ requirements but which are also fit-for-purpose and appropriate  for INGO Forum.
  • Provide ongoing support in maintaining these systems, problem-solving, and functioning as a focal point for communications with INGO Forum operations, human resources and finance team.
  • Facilitate and organize all required meetings with internal departments as well as external contacts to communicate accurate and up-to-date information as and when required
  • Assist in the Facilitation of INGO Forum Technical Working Groups (including Logistics, Human Resources, Advocacy and Finance) and follow up regularly.
  • Assist in organizing all logistics for trainings, workshops, events and other INGO Forum activities including flight bookings and procuring office supplies.
  • Assist in maintaining the INGO Forum calendars (internal and external).
  • Take meeting minutes and circulate to identify recipient lists as and when required.
  • Assist in development of TORs and contracts for events and consultancies.
  • Assist the INGO Forum Manager in taking newly arrived INGOs through registration and other start-up processes.
Program Support:
  • Leverage INGO relationships to identify Nigerian partners – government institutions, NGOs, vocational training/skills centers, or other replicators
  • Provide backstopping support as required
  • Provide required support to communications personnel to produce monthly context – compilation of articles, links to relevant media reports, assessments, newsletters, etc from identified key sources.
  • Support the production of monthly INGO Forum Newsletter – highlights key events, accomplishments, facts and figures and upcoming activities/events
  • Regular update of the INGO Forum Contact list
  • Support all new agencies on mission or being deployed with relevant information including linking them up with admin units in various INGOs for support
  • In collaboration with the Communications Officer, compile new and update INGO Forum information materials for new and old members, including welcome packs, welcome presentations and other visibility materials.
Finance & Compliance:
  • Ensure compliance with donor and host agency (in this case, Mercy Corps) regulations
  • Draft or review scope of work to hire and manage technical consultants, including review for technical efficacy and contract budget, as required.
Security:
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Accountability To Beneficiaries:
  • INGO Forum  team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.
Knowledge and Experience
  • BA/S or equivalent in Business, Accounting, Finance & Administration, Management, or other relevant field.
  • A minimum of 2 years of experience in working with financial, administrative and procurement systems.
  • Demonstrated experience managing super busy program office setting and responding to multi-actor demands in a fast and efficient manner
  • Experience working with country-level ministries and government officials.
  • Excellent written and oral communication skills, with good command in English required, including documenting learning, report development, writing and editing.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
Success Factor
  • The successful Program Assistant will combine exceptional management, communication, and relationship-building skills, with an ability to strategically develop systems, which are suitable for implementation.  She/he will have an outstanding to supportively and diplomatically engage with partners.
  • Multi-tasking, prioritizing, problem solving and attention to detail are essential
Job Title: INGO Forum Senior Liaison Advisor Locaton: Maiduguri, Borno Program / Department Summary
  • The Nigeria International NGO Forum (INGO Forum) is a civil society mechanism comprising of approximately 40 members (confirmed and prospective) and 4 observers active in the humanitarian and development fields in Nigeria.
  • The purpose of the Forum is to provide an inclusive and consistent space for INGOs to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of humanitarian and development initiatives throughout Nigeria.
  • The INGO Forum exists primarily to serve the needs of its members and to act in their interest for the betterment of serving beneficiaries.
  • The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society; and external representation of the INGO community. With 2 current staff (Coordinator and Support Manager) the INGO Forum plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues. As of March 2017, the INGO Forum will be hosted by Mercy Corps in Nigeria’s capital city of Abuja.
General Position Summary
  • Reporting to the NIF Coordinator, the post-holder is responsible for the policy analysis and strategic planning support to NIF members, reflecting NIF-identified priority issues within the political, operational, and humanitarian spheres. The post holder will chair sub-Working Groups.
  • The post-holder will facilitate the establishment of a strategic humanitarian policy and engagement presence on behalf of NIF members, in collaboration with members’ dedicated engagement and policy teams (where available), humanitarian managers, and directors.
  • The post holder will support the NIF Coordinator and Executive Committee to engage effectively in the various avenues available to NIF to effect policy change.
  • The post holder is responsible for supporting the overall strategic planning with the Membership, together with the Coordinator, and will deliver regular reports, briefing papers, key messages or position papers as required.
  • Where joint messaging on behalf of all NIF members is either unproductive or impossible, the post-holder will aim to facilitate and support joint works through “coalitions of the willing.” The post-holder will likewise be responsible for outreach and coordination to local NGO networks to support coordinated engagement work in Nigeria.
Essential Job Responsibilities Identifying and developing areas for engagement by NIF members:
  • Stay abreast of political developments and humanitarian trends in Nigeria, with an emphasis on the humanitarian crisis in the NE, informing NIF members where relevant.
  • Ensuring sufficient capacity and knowledge to support policy analysis and strategic planning around the humanitarian architecture and operational issues.
  • Collaborate with the NIF Coordinator to represent NIF at meetings with external engagement targets.
  • Identify and liaise with external partners, including ICVA, Crisis Action and InterAction, to identify lobby opportunities out of country.
  • Develop a calendar of upcoming lobby opportunities to be tapped by NIF members and partners
Leading the creation and implementation of the NIF influence and negotiation  strategy:
  • Stemming from priorities identified by NIF membership, the post holder is responsible for developing, updating and implementing NIF influence and negotiation  strategy on behalf of/in collaboration with the NIF membership.
  • Lead the process of drafting NIF positions and related negotiation strategies based on priorities identified by NIF members
  • Advise and contribute to and coordinating the development of NIF positions, managing various communication activities, leading on the communication of NIF positions amongst key stakeholders including, where necessary, national and international media, and the wider humanitarian community
  • Serves as chair and provides leadership to the NIF Engagement Working Group and the implementation of decisions taken at their meetings
  • Coordinate and monitor Engagement messages and initiatives to ensure impact and that NIF external Engagement is in line with good humanitarian and development principles
  • Update the NIF Engagement strategy in collaboration with the NIF membership and Executive Committee, developing a periodical review and feedback of the implementation of NIF Engagement activities
  • Develop and implement an annual Engagement strategy for the Forum in collaboration with the membership with clear timelines and products
  • Identify and lead (when appropriate) engagement initiatives for the membership through mobilising members and through the production of joint influencing products
  • Support overall Forum engagement efforts through developing and facilitating relevant influencing products including policy briefs, briefing notes, position papers and background papers. Lead the process as appropriate and get member consensus for sign on
  • Liaise with leads from international coordination structures such as InterAction and ICVA to strengthen linkages with Nigeria for better engagement to prioritize Nigeria agenda.
  • Support state representatives in Borno, Adamawa and Yobe to identify opportunities for engagement with authorities on thematic issues
  • Engage with peace building and resilience working groups, through calling for meetings, drafting action-oriented meeting notes, support in sourcing for presenters and developing agenda for the meetings.
Coordinating, internally and also with external actors:
  • Foster relationships with political and diplomatic stakeholders, raise awareness about the NIF Influencing  and negotiation strategy and messages among political stakeholders
  • Ensure more effective and consistent communication and engagement with the UN, local authorities, civil society, donors, embassies and other stakeholders
  • Organize and facilitate NIF lobby subcommittee meetings in both the Abuja and the field
  • Develop strong policy links and clear ways of working between NIF and National  NGOs
  • Ensure collaboration with the OCHA-chaired Humanitarian Communications Working Group.
Engagement with national civil society actors and other stakeholders:
  • Develop relationships with NNGO consortia to explore partnerships and related capacity gaps
  • Identify opportunities for capacity building for NNGOs, as well as opportunities for INGOs to learn from NNGO practices
  • Assure NNGO interests are represented within INGO Forum key messages, and actively seek allies/partnerships
  • Provide linkages between INGO and NNGO community / identify opportunities for collaboration
  • Organize and facilitate workshops and other capacity development, as necessary.
Target outcomes:
  • INGO influencing WG is  coordinated and contributing regularly to the dialogue using evidence from the field
  • INGO Forum influencing and negotiation strategy is updated, is practical and actioned by Forum members
  • Post holders work plan identifies key dates and opportunities, and plans activities accordingly
  • Iinfluencing and negotiation Strategy is revised regularly depending on changing context
  • INGO Forum Influencing WG produces, or facilitates the production of, a significant number of products on behalf of the Forum or coalitions of the willing, and targeted follow up is supported with policy briefs, key messages, talking points, etc.
  • Partnerships are fostered with NNGOs, UN agencies, donors, and other key stakeholders
  • Humanitarian capacities of INGOs and NNGOs are built to lobby through trainings/workshops
  • Humanitarian capacity of INGO Forum Communication Officer is built in order to assume oversight of influencing and negotiation strategy.
Finance & Compliance:
  • Ensure compliance with donor and host agency (in this case, Mercy Corps) regulations
  • Draft or review scope of work to hire and manage technical consultants, including review for technical efficacy and contract budget, as required.
Security:
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Accountability To Beneficiaries
  • INGO Forum  team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.
Knowledge and Experience
  • Advanced university degree in related field
  • Relevant work experience in policy analysis, influence, strategic planning, communications, research, media, data gathering and/or information management
  • Demonstrated capacity to develop and implement strategies with clear theories of change
  • Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents
  • Ability to work independently in a fast-paced and often demanding environment
  • Fluency in English required, with demonstrated writing skills
  • Computer literacy in using Microsoft Office  and email/internet.
  • Previous humanitarian Liaison and engagement experience within NGO forum/Forum highly preferred
  • Previous experience working in humanitarian context with a national or international NGO
  • Prior experience coordinating a large number of diverse actors
  • Background including knowledge of developments and trends in NE Nigeria Humanitarian context
  • Knowledge of and contacts in Nigerian NGOs
  • Experience using Microsoft Publisher or other relevant software.
Success Factor:
  • Commitment to achieve results in a timely manner
  • Trustworthiness and  integrity
  • Committed to humanitarian values and principles
  • People management skills
  • Influencing and negotiation skills
  • Communication
  • Cultural sensitivity
  • Gender equity and protection sensitive
  • Creative solutions to problems
Job Title: Operations Assistant Location: Gombe Program / Department Summary
  • Mercy Corps Nigeria’s North East program aims to assist populations affected by the crisis in Northeast Nigeria.
  • With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
  • Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.
  • Mercy Corps plans to implement a program in 3 States “ISING” or Investing in the safety and integrity of Nigerian girls targeting adolescent girls and boys affected by the conflict in the Northeast.
General Position Summary
  • The Operations Assistant will provide support to the Gombe office for facilitating and executing different aspects of Administration, logistics and procurement responsibilities.
  • S/he will work extensively with other departments to ensure that all program support activities are implemented successfully and timely. He will work with the rest of the operations team to ensure that all activities are done in a timely manner and accurately documented.
Essential Job Responsibilities Procurement:
  • Possesses a full understanding of MC procurement policies and formats to undertake procurement responsibilities.
  • Assists staff as needed on creating clear and understandable purchase requests and other procurement documentation.
  •  As and when requested, collects quotations and bids from the market for requests as per Mercy Corps standard policies.
  • Make sure that all required documentation of supplies and transactions are completed and filled correctly.
  • Maintains and updates procurement files as often as required for easy reference and follow up.
  • Assists with payment requests and follows up with status to ensure vendor payment is always done in a timely manner.
Logistics and Assets:
  • In coordination with the Operations Officer, ensure that all assets in Gombe office are tagged and transferred from one user to the other through proper documentations.
  • Participates in regular  quarterly assets inventory count  and checks at minimum on a quarterly basis
  • Assists in the operation of generator, inverter other office equipment as well as monitors the servicing schedule.
  • Support in the preparation of monthly assets, inventory report as required
Administration:
  • Maintains appropriate filing systems for office correspondence, ensure proper tracking of office correspondence.
  • With support from the Operations officer to ensure that the office is run in a professional and responsible manner including hosting guests, cleaning, receptionist duties and general contact and liaison with outside agencies.
  • Ensures office has sufficient office supplies, such as stationary, cleaning supplies, office supplies.
  • Makes all necessary travel and lodging arrangements for staffs and visitors, and follow up on documentation as well as prompt payment
  • Be the focal person for hotel booking in both Gombe  and ensure all payment is made in a timely manner.
Finance & Compliance Management:
  • Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
  • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Influence & Representation:
  • Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
  • Communicate effectively to ensure overall project targets and donor obligations are met.
Security:
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
  • BA/S in relevant field preferred
  • At least minimum 2 year of experience working in operations (logistics or procurement), preferably within an NGO, international business or related field.
  • Good organization skills, Ability to work under pressure
  • Show demonstrated ability to multi-task and process information into action to avoid delays in activities.
  • A clear understanding of procurement ethics and donor compliance is essential.
  • Good interpersonal, intercultural and communication skills
  • Strong computer skills on MS office programs
  • Fluency in English; fluency in Hausa is require, good oral and written skills  as well as Fluency in English; fluency in Hausa is required
Success Factor
  • Strong Work Ethic, having the ability to learn the most efficient way of learning the most efficient way to complete tasks and finding ways to save time while completing daily assignments. Dependability and Responsibility, having the ability to come to work on time, are there when they are supposed to be, and are responsible for their actions and behavior. Adaptability, being adaptable and maintaining flexibility in completing tasks in an ever-changing workplace.
  • Mercy Corps team members represent the agency both during and outside work hours . Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Note
  • All applications must include the position title in the subject line, be not more than four pages.
  • Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.
How to Apply Interested and qualified candidates should submit their CV's and Cover Letter in one document, addressing the position requirements to: [email protected] Application Deadline: 20th April, 2017.