New Job Openings at Romanspage Global, 11th October, 2018
Romanspage Global - Our client, urgently requires the services of suitably qualified candidates to fill the vacant position below:
Job Title: Support Engineer
Location: Lekki, Lagos
Job type: Full-time
Job Descriptions
- We urgently in need of a Support Engineer. In this position, you will be responsible for the quality and usability of products.
- You will serve as the voice of the customer in product development core teams to ensure that the company delivers customer-ready products to the market
Job Responsibilities
- Ensure database security
- Control access privileges and permissions
- Capacity planning
- Conduct frequent database security audits
- Conduct frequent data accuracy audits to ensure integrity and accuracy of data
- Coach and mentor team members
- Develop database disaster recovery, high availability/redundancy plans
- Ensure frequent backup of databases
- Setup and maintain database replication on critical databases
- Monitor database performance and query throughput
- Conduct database tuning
- Optimize SQL as required
- Establish and document processes and procedures for database access, design, performance and redundancy
- Handle database installation and upgrades
- Refine and approve database designs
- Understand all deployed software products, applications and features to Business Customers end to end
- Manage properly and adequately the primary client on site and handle/manage expectations
- Reply to customer mission critical issues outside business hours
- Travel to customer sites for high profile issue resolution
- Organize and have adequate representations in field visits
- Provide enterprise-level assistance to our customers
- Document activities and findings in a case tracking tool
- Technical troubleshooting, analysis, and diagnosis of product issues
- Ensure case updates and resolution timeframes are in line with service level agreement
- Delivery of product issue work around or fix
- Replication of customer issues
- Development of technical documentations (Tech Notes, Tech Alerts, FAQs, etc)
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Qualifications
- 1st class or 2.1 B.Sc degree in Computer Science or similar field (extensive work experience may supplement degree)
- Master's degree or equivalent is a plus
- Minimum of 3 years' experience
- Familiar with at least 1 relational database management system; Oracle or PostgreSQL most used
- Technical Knowledge / Skills Preferred but not Required
- Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL)
- Microsoft SQL Server database administration
- Microsoft Visual Studio, including VB.Net and/or C#
- Multiple years of experience as a Techical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing.
- Experienced with Windows servers
- Experienced with Linux servers
- Excellent SQL skills
- Excellent verbal and written communication skills
- Ability to prioritise your workload
- Attention to detail.
- Ability to think logically
Additional Information
- Be a great team player with a can-do attitude
- Strong ownership mindset
- Agile problem solving.
- Critical thinking capabilities
- Good attention to details
- Dynamic and active
Interested and qualified candidates should:
Click here to apply
Job Title: Quality Assurance Engineer
Location: Lekki, Lagos
Job Type: Full-time
Job Description
- We are urgently in need of a Quality Assurance Engineer.
- The Quality Assurance Engineer will be part of the great team responsible for ensuring and validating product quality.
- This team is extremely conscious and empathetic with the end user, hence nothing less than stellar quality is accepted.
Responsibilities
- Conduct load/performance tests and report on them
- Other functions as assigned by your line manager.
- Plan test
- Design tests
- Conduct functional tests
- Prepare bug reports
- Conduct advanced automation testing using tools like Selenium, HP quality center, cucumber, etc
- Liaise with developers to ensure defects raised are fixed
Requirements/Qualifications
- Very good SQL knowledge
- Excellent verbal and written communication skills
- ISTQB foundation tester certification
- Experience automating web and mobile application tests
- Very familiar with test techniques and principles
- Excellent analytical skills
- Experience working in an agile environment.
- A First class or Second class upper Bachelor's degree in Computer Science, Computer Engineering, Mathematics, Statistics or a related field
- Minimum of 3 years testing experience
- Programming Experience is preferred
- Experience using least one RDBMS, oracle or PostgreSQL preferred
Other Requirements/Skills:
- Possess a can-do mind-set
- Good attention to details.
- Industry knowledge
- Strong leadership skills
- Critical thinking and problem-solving capabilities
Interested and qualified candidates should:
Click here to apply