Recent Job Vacancies at Stanbic IBTC Bank,12th June, 2018

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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below:     Job Title: Officer, Trade Returns Job ID: 32593 Location: Lagos Job Sector: Financial Services Job Details

• Group Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

Job Purpose

• Produce timely and accurate regulatory/compliance returns, ensuring that Stanbic IBTC stays in step with the statutory requirements of Central Bank and other regulatory bodies.
• Automating the end-to-end workflow of regulatory reporting -- from data capturing to validation (at our end) viz-a-viz report delivery to CBN with zero error tolerance.

Key Responsibilities/Accountabilities Key Responsibilities:

• Spools the daily FX trading from Calypso.
• Import the transaction onto an excel sheet.
• Classify transactions on excel into different categories.
• Ensure that the Closing Positions (from Market Risk Report & Returns) agree.
• Prepares the daily (DTRs)
• Fill CBN’s Data Submission System/eFASS and generate an XML file.
• Generate jar file from XML file.
• Upload the jar file via eFASS to CBN.
• On DSS, generate the jar file for all the reports
• Upload the jar file to CBN (on or before the 5th day of the succeeding month or the next working day if 5th falls on a weekend)
• Back-up for other Exchange Control Officers (FECD)
• Any other duties that may be assigned from time to time.

Back up functions:

• Back up for CCI desk

Customer Service:

• Enhance the bank’s image through effective customer service.
• Maintain a good service relationship with Treasury/GMO

Resource Utilisation:

• Ensures effective, efficient and optimal utilisation of all resources (human and capital) to be responsive to competitive pressures, changing market conditions, client needs and business strategies

Operational Performance:

• Identifies and defines tactical operational performance metrics geared towards meeting Excon units objectives by leveraging opportunities.
• Collaborates with other areas to ensure that best practices and a standard approach is followed.

Control:

• Identifies, assesses and mitigates the risks facing both systems and business processes thereby minimising the operational risks.

Problem-solving:

• Required to follow laid-down policies and procedures at all times.
• Deal with a wide range of customer queries, showing sensitivity to customers’ individual requirements as well as the bank’s laid-down operational/procedural limitations.

Key performance measure:

• Consistent achievement of high levels of customer service and satisfaction
• Compliance and improvement on turn- around times (TAT)
• Reduction of costs and increased throughput (output)
• Compliance to regulatory requirements governing banking practices
• Effective management and mitigation of operational risks

Key Relationships Internal:

• Business area: Branches (PBB) / TPS (CIB)

External:

• Regulatory Bodies
• Customers

Preferred Qualification and Experience

• First Degree in a Social Science related course
• Master's Degree is an added advantage
• 2- Year’s banking experience; experience in Trade, Payments, Swift, Exchange Control would be an advantage.
• Working knowledge of rules and regulations governing Payments and Trade
• Risk identification and assessment skills
• Negotiation skills
• Good knowledge of credit & trade
• Ability to analyse trends and make forecasts
• Good use of Microsoft office tool
• Good use of Finacle
• Attention to detail and results oriented
• Work in a fast paced environment

Knowledge/Technical Skills/Expertise:

• Knowledge of the products processed in Exchange Control and Compliance.
• An extensive knowledge and understanding of the various systems used within the department.
• Comprehensive understanding of banking transaction processes relevant to products and services offered to customers.
• Practical knowledge of how to input access and utilize information to analyze forecast trends.
• Knowledge of the applicable legislation.Understanding of the Bank’s systems, processes and procedures.
• Understanding the basics of team dynamics and participation in developing and maintaining a team culture.
• Broad understanding of international business operations.
• Broad understanding of problem resolution in respect of role
• Knowledge in Foreign Exchange Controls and any other guidelines
• Knowledge of rules governing trade and Treasury transactions

Interested and qualified candidates should:Click here to apply   Application Deadline 15th June, 2018.     Job Title: Officer, Trade Job ID: 27274 Location: Lagos Job Sector: Financial Services Job Details

• Group Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

Job Purpose

• Process Trade transactions : - Document Examination, Negotiation on Import Letters of Credits
• Support and assist the Team Leader, Trade by providing the necessary support services to ensure the efficient operations of systems and processes of Trade transactions.
• Deliver excellent service to both internal and external clients.
• Answering of any queries thereof on daily basis

Key Responsibilities

• Process all requests to issue Import Letter of Credit in line with TAT and processing and regulatory guidelines.
• Prompt processing of all incoming messages in respect of role and within agreed TAT
• Follow up on all queries sent or received and ensure that all queries are executed within turn -around times.
• Ensure all source documentation are properly stored in transactional file, this is to ensure availability at the request of the various stakeholders
• Process all trade transactions in compliance with exchange controls regulations and rulings., abide by procedures, group reference guide (GRG) to banking routine
• Timely processing of Letters of Credit to avoid reputational/regulatory issues by tracking due dates of such payments

Key performance measure:

• Import Letter of Credit processed within SLA
• Measurement: Minimal customer/stakeholder complaints
• Consistent achievement of high levels of customer service and satisfaction
• Compliance and improvement on turn- around times (TAT)
• Improved customer service and satisfaction levels as per customer survey results
• Reduction of costs and increased throughput
• Compliance to regulatory requirements governing banking practices
• Effective management and mitigation of operational risks
• Management of relationships with suppliers and stakeholders

Key Relationships Internal:

• Business area: Branches (PBB) / TPS (CIB)
• Nature of relationship: Provide a service to them
• Sphere of influence: Impact the whole business line (PBB, IB or EF)
• Description or examples: issuing Letters of Credit and LC amendments

External:

• Regulatory Bodies
• Customers

Preferred Qualification and Experience

• First Degree in a Social Science related course
• Master's Degree is an added advantage
• 1-3 years experience in Business Support (Corporate & Investment Banking Operation, Global Market Operations, Personal & Business Banking Operations)
• Managing process,Good Relationship Mgmt. skills
• Risk identification and assessment skills
• Negotiation skills
• Good knowledge of credit & trade
• Ability to analyse trends and make forecasts
• Good use of Microsoft office tool
• Good use of Finacle

Knowledge/Technical Skills/Expertise:

• General Administration - Basic ability to coordinate multiple administrative activities in to enable the efficient operations of a department.
• Awareness of risk management practices in a financial services organisation.
• Credit  & Risk analysis  - Conceptual and practical knowledge of credit procedures, policies, and standards, risk
• Good understanding and working knowledge of International Trade business - Ability to identify trends and make recommendations to Team Leader
• Proficiency in MS Office

Interested and qualified candidates should:Click here to apply   Application Deadline 14th June, 2018.     Job Title: Business Development Executive Job ID: 25657 Location: Rivers Job Sector: Financial Services Job Purpose

• The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and  growing SIPML’s market share in RSA Holders and Assets Under Management.
• Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

• Achieve and surpass assigned monthly RSA pin target
• Achieve and surpass assigned monthly/yearly contribution target
• Achieve and surpass assigned new employers targets
• Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
• Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
• Identify, initiate and convert leads for SIPML.
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
• Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
• Make physical / telephone calls / e-mails to clients for customer interactions
• Educate and enlighten  employees and their employers about the dynamics of the Pension industry
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
• Ensure adherence to code of ethics and all other related guidelines
• Ensure smooth internal & external stakeholder management

Internal Relationships:

• Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

• Liaise with Regulator on product development

Preferred Qualification and Experience

• Minimum of a first degree in General Social Science/Marketing
• A relevant Masters degree or professional qualifications will be an added advantage
• Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise

• Effective Business Communication - The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
• Presentation Skills - The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
• Brand Management - The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
• Compliance - The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
• Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

Interested and qualified candidates should:Click here to apply   Application Deadline 22nd June, 2018.     Job Title: Personal Banker - Iyana Church Job ID: 29511 Location: Oyo Job Sector: Financial Services Job Purpose

• Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition

Key Responsibilities/Accountabilities

• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
• Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.

Preferred Qualifications and Experience

• A Bachelor's degree in any related field
• Minimum of Second Class Lower (2:2) division
• 0-2 years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully

Knowledge/Technical Skills/Expertise:

• Deep knowledge and understanding of the different personal and segment value proposition.
• Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
• Proficient in Microsoft word and excel.
• Time management
• Ability to multi task
• Ability to handle matrix reporting.
• Knowledge of local market environment and financial issues that may impact portfolio.
• Working knowledge of bank systems and operations
• Thorough understanding of credit principles as well as application and maintenance processes.
• Knowledge of the banks organogram and awareness of relevant reporting lines.
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).

Application Deadline 18th June, 2018.     How To Apply Interested and qualified candidates should: Click here to apply

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