Job For Sales Optimization & Process Implementation Officer at the Concept Group
The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Equipment Leasing and Financial Intermediary Company, Concept Nova - Bespoke Enterprise Software Development Company, Percy Aitkins - Bureau De Change.
We are recruiting to fill the position below:
Job Title: Sales Optimization & Process Implementation Officer
Location: Lagos
Unit: Sales Strategy
Department: Marketing & Strategy;
Organizational Relationships
- Works with the CRM & Credit Admin officers, Sales Analyst, RFS Asset Creation Team, CRM team & Marketing and Strategy Team as required.
- Reports to the Head, Marketing & Strategy.
Roles/Responsibilities
Strategic Functions:
- Develop and implement sales strategies and participate in sales campaigns to drive sales and generate revenue
- Bridge knowledge gaps concerning company products across all affected departments and ensure the sales team are well informed and equipped to discharge their duties
- Offer assistance and explanation when difficulties arise, ensure complaints are followed up and that solutions are provided to both internal and external customers
- Actively manage and monitor the lead generation and client engagement Process
- Actively manage and monitor the issues affecting consummation of converted transactions (e.g. incomplete documentation, upload of wrong information, wrong filing etc.)
- Providing reports on sales and performance as required by the head of strategy and marketing
- Actively manage and monitor the turnaround time of the whole sales process
Administrative Functions:
- Designing optimal process flows addressing how the admin officers work and documenting an under-performance issue that may arise.
- Implement new process flows.
- Document and report manpower issues if any.
- Manage and maintain the credit and treasury administration pipelines on company’s platforms and ensure data integrity
- Ensure the credit and treasury administration teams deliver excellent client service at all times to both internal and external clients
- Turn-Around-Time problem: Gathering information/data regarding reasons for TAT problems.
- Designing and implementing processes that will enable the different admin officers (Asset Creation & CRM), to work optimally within the sales approval process.
Job Requirements
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- BA/BS Bachelor’s Degree
- A minimum of Two (2) years of progressive professional experience in a related field.
- Basic knowledge of project management
- Demonstrated project management skills including project initiation, scoping, resourcing, execution and communication in past experience
- Advanced knowledge of Microsoft PowerPoint and Excel
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience working directly with or supporting Sales, Revenue Management, Marketing or e-commerce
- Experience communicating with a broad group of internal stakeholders at all levels
- Strong ability to influence across multiple levels of the organization
- Great presentation skills.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected]
And/Or
Click here to apply
Application Deadline 31st July, 2019.