Job For Key Account Management Specialist at Future Software Resources Nigeria Limited

Future Software Resources Nigeria Limited is a turn-key web-solution and hosting provider that caters to the private, public and educational sector. We believe in individuality, sophistication and simplicity, thus tailoring our solutions to our clients requirements and needs. We are recruiting to fill the position below:

Job Title: Key Account Management Specialist Location: Ikeja, Lagos Job Descriptions

• Working with team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
• Meeting all client needs and deliverable according to proposed timelines
• Monitoring all digital marketing channels of the client and forwarding leads and responding to inquiries in a timely manner that is in line with our SLA
• Expanding relationships and bringing in new clients
• Creating and following up on new leads from all channels
• Creating Proposals and Quotes based on filled client questionnaires or scope of work documents submitted by clients
• Developing lead generation workflow for Key Accounts
• Developing and implementing a B2B sales & marketing strategy for the
• Training Services offered by the company
• Business Development strategy development to generate new leads for the business to serve all service areas as well as trainings we offer.
• Establishing and maintaining partnerships with brands that are aligned to our vision and mission.
• On-Boarding Clients and Managing new client on-boarding process
• Ability to run on-boarding workshops with clients and develop turn-key
• Digital marketing strategies and implementation plans for clients
• Negotiating contracts with client and drawing up project implementation plans
• Creating and maintaining a detailed client profile and developing a complete understanding of key accounts needs
• Developing a solid and trusting relationship between key clients and Futuresoft
• Daily communication with clients via meetings, phone calls, Whatsapp chats or emails
• Anticipating key account changes and improvements
• Managing communications between key clients and internal team
• Managing account team assigned to each client
• Reminding clients of deliverable and ensuring project timelines are met

Lagos State, Ikeja