Job For Enterprise Backup & E-mail Administrator at Stanbic IBTC Bank, 15th April, 2019

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below:

Job Title: Enterprise Backup & E-mail Administrator - SIPML Job ID: 38961 Location: Lagos Island, Lagos Job Sector: Information Technology and Services Job Purpose

• The purpose of the Enterprise backup & E-mail administrator is to manage daily backup of the company data, data center tasks/activities and E-mail Administration
• Enterprise Backup & E-mail Administrator will also assist Enterprise Systems Support Engineer in providing first level support of IT Systems.

Key Responsibilities Backup Administration: Ensure that backups of Critical Applications, databases and Operating Systems are taken:

• Reports backup, server, and storage operational status by gathering and prioritizing information.
• Carry out daily backup and restore activities
• Configure, install, and manage data backups for applications and systems
• Manage tapes storage and movement (location and use)
• Ensure that restore procedures are configured and tested
• Periodically reviews the backup policies and procedures to ensure right application settings and accurate documentations.
• Performs daily health check and maintains desired level of success rate for the backup jobs.
• Maintains daily records of all the backup activities including problem documentation and actions taken to resolve it.
• Ensure excellent Customer Service throughout the Storage and Backup Operation
• Perform routine tasks on tapes registration, movement, storage and disposal.
• Ensure tape handling and management is as per control process and procedure documented.
• Follow strictly all requirements of the daily tape handling activities.

Server and Storage Administration:

• Carry out regular checks on the status of servers, Netapp storage, and tape libraries from a hardware and software standpoint.
• Implement templates for standardizing all technical backup and recovery procedures for all sites
• Upgrades backup infrastructure and improve the backup and recovery performance using latest applicable techniques
• Regular maintenance of servers, backup software, and storage tools through the installation of software upgrades, patches, and hardware upgrades

IT Support / Helpdesk:

• Proactively keeps the environment with latest release update and perform root-cause analysis to resolve frequent backup failures.
• Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.
• Ensure proper reports distribution.
• Provide first level support of IT Systems (servers, Operations systems, Applications, etc)
• Supervise Service Providers while they are working in the data center.
• Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.

Data Center Administration:

• Monitor Datacenter environmental conditions and ensure they are within set limits.
• Adhere to Data Centre rules and guidelines
• Ensure tidiness and proper cable management in the Data Centre.
• Uptime and availability of Data Center devices, Servers and Network devices
• Ensure proper maintenance of the Air Conditioning and FM 200 in the Data center and power room.
• Ensure proper maintenance of the Central UPS and Stabilizer for the Data centers
• Ensure that data centre physical security procedures are followed strictly
• Fulfill administrative reporting requirements.

Messaging and Collaboration:

• Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.
• Manage Active Directory platform and treat all user creation and exits promptly.

Preferred Qualification and Experience Qualifications:

• First Degree Field of Study – Systems Engineering
• Master's Degree Field of Study – Operations Research
• MCTS (Microsoft System Center Configuration Manager 2012), MCITP (Microsoft Windows Server 2008), MCTS (Microsoft Windows Active Directory 2008)

Experience:

• Up to 5 years Email Administration and Server Administration
• Up to 2 Years Data Centre Administration
• Ability to provide optimal IT support to departments to help facilitate meeting of the Group’s objectives

Technical Competencies:

• Server Management – Windows:- Refers to the knowledge and experience required to manage Windows servers
• IT Systems:-  Knowledge and understanding of various IT systems and related configurations as applied within a specified business environment.
• IT Support:- Ability to provide optimal IT support to departments to help facilitate meeting of the Bank's objectives.
• Troubleshooting Ability:- Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.