Job For Client Service/ Account Manager In A Fast Growing Advertising/Marketing Communications Company


Pivotage Consulting – Our client, a fast growing Advertising/Marketing Communications Company in Lagos is looking to recruit a client service/account manager to join its team of vibrant and highly creative individuals.     Job Title: Client Service/ Account Manager Location: Lagos State Job ID: PIV/0718/CAM Job type: Full Type Career: Mid-Level Expert Industry: Marketing Communications Job Description: Your responsibilities will include the following:

  • Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
  • Interfacing with clients to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes.
  • Engaging clients with world-class client-facing skills and proven ability to engage and drive commercial outcome.
  • Developing open and effective channels of communication with clients.
  • Coordinating internal projects and determining the best utilization of resources to increase customer satisfaction.
  • Encouraging revenue growth by inspiring clients to purchase additional services.
  • Becoming the reliable point of contact for each customer that is required to establish a strong business relationship.
  • Liaising with the clients’ internal communications team to ensure product/brand integrity
  • Ensuring that the client's needs, requirements and expectations are met in line with the agency’s contractual obligations.
Requirements: A suitable candidate must:
  • Possess a Bachelor’s Degree in Business Administration, Marketing or a related field.
  • Possess a postgraduate degree in a related field will be an added advantage.
  • Have 3 - 5 years’ post-NYSC experience.
  • Not be more than 30 years old.
  • Be able to carry out research.
  • Have an understanding of how to analyse data.
  • Have strong business acumen and program management skills.
  • Have a proven record of working with clients to lead the delivery of digital products/services from ideation through to commercialization.
  • Demonstrate thought leadership in digital commerce, using data driven insights and user experience to solve problems in unconventional manners.
  • Have good communication(verbal or written) and presentation skills.
  • Experience in an Advertising/Marketing agency will be an added advantage
Remuneration:
  • In line with industry standards
      How To Apply Interested and candidates should send their CV's to: [email protected]. Using the role Client Service/Account Manager as the subject of your application. (Please ensure CVs are in MS Word format ONLY).     Application Deadline 1st August, 2018     Only qualified candidates should apply.