Human Resources Manager at Pepe Suites

⏲ Sep 11, 2024, 10:43 PM
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Pepe Suites is a dynamic and inclusive workplace that values innovation, teamwork, and personal growth. We foster a supportive environment where employees are encouraged to take initiative, explore new ideas, and develop their skills. With a commitment to professional development, Pepe Suites offers opportunities for learning, mentorship, and career advancement. Our team-driven culture, coupled with a focus on work-life balance, makes Pepe Suites a place where individuals can thrive both personally and professionally. Join us to be part of a vibrant community where your contributions are valued, and your career can flourish.

We are recruiting to fill the position below:

Job Title: Human Resources Manager

Location: Abijoh GRA, Lagos
Employment Type: Full-time

Job Summary

The HR Manager is responsible for overseeing all aspects of human resources practices and processes within the hotel.
This role is crucial in ensuring the hotel attracts, hires, develops, and retains the best talent while fostering a positive, inclusive, and high-performance culture.
The HR Manager will collaborate with department heads to ensure compliance with company policies, labor laws, and best practices while focusing on employee well-being and engagement.

Key Responsibilities
Recruitment and Staffing:

Develop and implement recruitment strategies to attract high-quality candidates for all hotel departments.
Manage the full-cycle recruitment process including job postings, screening, interviewing, and onboarding of new hires.
Collaborate with department heads to understand staffing needs and job requirements.
Ensure compliance with legal and company regulations regarding hiring and employment practices.

Employee Relations and Engagement:

Serve as a point of contact for employees and managers for HR-related matters, such as conflict resolution, grievances, and disciplinary actions.
Foster a positive work environment that supports employee engagement, satisfaction, and retention.
Organize team-building activities, recognition programs, and employee engagement initiatives.
Conduct exit interviews and use feedback to improve organizational culture.

Performance Management:

Implement and manage the performance review process, ensuring that employees receive regular feedback and support.
Develop performance improvement plans and support department heads in managing underperforming employees.
Work with managers to identify talent for promotions and career development within the hotel.

Health, Safety, and Employee Well-being:

Ensure the hotel complies with health and safety regulations and conduct risk assessments when necessary.
Promote employee health and wellness programs to enhance the overall well-being of staff.
Handle workers’ compensation and employee assistance programs where applicable.

Training and Development:

Identify and assess the training needs of staff in coordination with department heads.
Design and implement learning and development programs, including orientation for new employees, leadership training, and skills development workshops.
Monitor and evaluate the effectiveness of training programs, ensuring they meet the hotel’s strategic goals.

Compensation and Benefits Management:

Oversee payroll processing and ensure accurate and timely compensation of all employees.
Administer employee benefits programs (healthcare, pension plans, etc.) and ensure compliance with legal and hotel policy requirements.
Conduct salary benchmarking and recommend compensation structures to remain competitive in the industry.

Compliance and Legal:

Ensure that all HR policies and practices comply with labor laws, health and safety regulations, and other statutory requirements.
Maintain accurate employee records, contracts, and other HR documentation.
Stay updated on HR legal regulations and advises the hotel management team on necessary changes.

HR Analytics and Reporting:

Track and analyze HR metrics such as turnover rates, absenteeism, and employee satisfaction to provide insights and recommendations to senior management.
Prepare regular HR reports and present them to the hotel’s management team.

Required Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of HR management experience, preferably in the hospitality or service industry.
Excellent communication skills, both verbal and written.
Proficiency in HR software (e.g., HRIS systems, payroll systems) and Microsoft Office Suite.
In-depth knowledge of employment laws and HR best practices.
Strong leadership and interpersonal skills, with the ability to influence and guide all levels of staff.

Preferred Qualifications:

Bachelor’s degree in Human Resources or a related field.
Professional HR certification (e.g., CIPM, SHRM-CP, PHR).
Experience in a multi-property hotel chain or a large-scale hospitality group.

Key Competencies:

Strong problem-solving skills and decision-making abilities.
Adaptability and the ability to work in a fast-paced, dynamic environment.
Strong organizational skills and attention to detail.
High emotional intelligence (EQ) and ability to handle sensitive employee issues.
Strategic thinker with the ability to align HR initiatives with business goals.

Work Environment:

The role is based in the hotel, with regular interaction with employees across departments.
May require flexible working hours, including weekends, depending on hotel needs.

Compensation