Customer Success Officer at RetailPoint Solutions Limited

RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.

We are recruiting to fill the position below:

Job Title: Customer Success Officer Location: Abuja

Job Descriptions

• Act as Goto Person between existing customers and the company as it relates to Service
• Improve onboarding process on customer projects, working with the Sales and Technical Team.
• Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
• Liaise with Technical support and sales team to ensure customer’s satisfaction.
• Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
• Follow up on customers inquiries

How to Apply Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using "Customer Success Officer" as the subject of the email