Customer Service Representative at Kradot Group

Kradot Group is a humanitarian and non governmental Organization that is committed to reaching out to the population in terms of medical services. We are team of professional that is committed to offering quality services to our clients.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Maintaining cordial relationship with customers at all times.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the services of the Organization back to the management
• Ensure customer satisfaction and provide professional customer support.
• Communicating with customers via calls, mails and social media.
• Resolving customer complaints and directing them to the appropriate channel.
• Educating client on the service of the Organization.

Requirements

• HND / B.Sc / B.A in any discipline
• 1 - 5 years of experience.
• Good communication skills
• Flexibility and teachable
• Ability to work under pressure
• Good customers service skills

Salary
N70,000 - N100,000 monthly.

How to Apply
Interested and qualified candidates should send their CV and applications to: recruit@kradotltd.org using the Job Title as the subject of the mail.

Note: Strictly for Lagos residents

Application Deadline  28th September, 2021.