Customer Service Representative at Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Oniru, Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Provide excellent customer service to ensure satisfaction
• Communicate order details to the Kitchen Staff.
• Follow all relevant health department regulations
• Provide excellent customer service to guests.
• Make menu recommendations, answer questions and share additional information with restaurant patrons
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Take orders from the phone and social media accounts.

Key Job Requirements

• Candidates should possess a minimum of Bachelor's Degree / HND qualification with 3 - 5 years work experience.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Experience in food services or sales is an added advantage)
• Must be social media savvy.
• Strong verbal communicator
• Attentiveness and patience for customers.

Salary
N150,000 - N180,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: hr@eandg.com.ng using the Job Title and Location as the subject of the email

Application Deadline  10th December, 2022.