Customer Service Officer at JNC International Limited

JNC International Limited is a leading Turnkey Medical Equipment Service and Solutions Company in Nigeria. Our competences are noticeable throughout the healthcare space in Nigeria as we constantly look to improve and provide quality and affordable solutions for desired need through our innovative strategies for solutions delivery.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikoyi, Lagos
Job Type: Full-time

Job Summary

• The Customer Service Officer is responsible for providing exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a seamless experience across all customer touchpoints. 
• This role involves building strong relationships, maintaining a positive brand image, and ensuring customer satisfaction.

Qualifications

• Bachelor's Degree in Business Administration, Communications, or a related field.
• Minimum of 2+ years of experience in a customer service or supervisory role.
• Strong leadership and interpersonal skills.
• Problem-solving and critical-thinking skills.
• A customer-focused mindset with a commitment to excellence.
• Strong organizational and analytical skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office
• Ability to multitask, prioritize, and manage time effectively.
• Ability to motivate and inspire a team.

How to Apply
Interested and qualified candidates should send their CV to: careers@jnciltd.com using the job title as the subject of the mail