Current Job Vacancies at Netcom Africa Limited Victoria Island, Lagos

⏲ Aug 5, 2019, 12:29 PM
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Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation. We are recruiting to fill the positions below: Job Title: Account Executive Location: Victoria Island, Lagos Summary

This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.

Key Duties & Responsibilities

Administrative support for Account Managers
Management of client account details and ensuring they are up to date (KYC)
Ensure that record databases are updated and maintained
Oversee all admin issues affecting departmental vehicle use and coordination of drivers in the department
Contribute to the creation of a proactive and responsive Admin unit within the department
Relationship Mgt – internal (liaise, collaborate)
Finance on the workflow of SAR – new deals, upgrades, demos, downgrades, modifications, change management forms, etc.
Day to day operational business solutions interface between departments
Legal to ensure the aspects of the contract, signing, service contracts, revisions are done.
Ensure SLA are all updated and documented
Daily meetings with Account Managers in the team to discuss closed and ongoing deals
Initiate, develop and drive quality-related initiatives in line with TL9000 requirements and in the ethos of continuous improvement
Initiate/Prepare Service Activity Requests and Proposals for AM
Provide periodic sales report for the attention of head, Business Solutions.
Follow up with SAR and update Account Managers.
Follow up with client issue and ensure appropriate closure.
Take charge of departmental requisitions, receive and issue materials
Receive and distribute department mail

Education and/or Professional Qualification

Undergraduate Degree qualification essential.
Accreditation to professional bodies
Certified Office Administrator, OND, HND & B.Sc
Minimum of 3 years post qualification experience.

Essential Skills/Knowledge:

Experience with both Microsoft operating system and the Apple operating system
Strong verbal and written communication.
Good presentation skills for business reports
Ability to organize and conduct purposeful Departmental/ Unit meetings

Desirable Skills/Knowledge:

General knowledge of ICT solutions
Good understanding of Microsoft operating systems.
Able to use properly MS Word, Excel and Power-point
Knowledge of Nigerian Telecoms Market
Strong administrative skills

Interested and qualified candidates should: Click here to apply Job Title: Head IT Services Location: Victoria Island, Lagos Tasks and Responsibilities

Manage and control developments, changes, support and maintenance of Tally ERP system.
Generate and provide ERP (Tally) and other systems managerial and operational data and reports in response to inquiries and queries
Manage IT support and maintenance teams, vendors and service providers
Manage the organization’s information technology strategy by developing and implementing the IT policies, procedures, goals and road map
Analyzes the business requirements of different departments and conducts feasibility studies to determine the best use of technical resources
Propose and budget technical investments, including but not limited to upgrade, replacement or additional IT platform, infrastructure, systems, hardware or software.

Requirements Knowledge of and experience with:

ERP project implementation
Corporate LAN/WAN connectivity, VPN Connectivity
Wireless connectivity
SQL Server, Oracle Server, Tally ERP,
Data base and application back up/ recovery, IT vendor management, Project management.
Networking and server trouble shooting management.
ERP & BI
Design and implementation of IT infrastructure in manufacturing environment
Unified communication across global locations.

Other Details:

Level of interface: CEO, CFO, Other Departmental Heads
Other Skills: General Information Systems, MPLS, VPN, SQL server, vendor management, Tally ERP, Project Management

Certifications: