BREPS Services Limited recruitment for Call Centre Agents

BREPS Services Limited - We deal on Human Resources and Employment Solutions, delivering services to our Clients and Employees.

We are recruiting to fill the position below:

Job Title: Call Centre Agent Location: Sangotedo, Lagos Job Type: Full Time

Job Overview

• The successful candidate will be a member of the primary contact team for consumers interested in the products and services we offer and will be responsible for assisting them in completing purchases online and over the phone.

Key Responsibilities

• Answer incoming calls and respond to customerТs emails.
• Research required information from clients and customers using available resources.
• Constantly contacting our top clients and giving the necessary updates where applicable.
• Manage and resolve customer complaints
• Provide product and service information to customers

Person Specification

• A Bachelor's Degree or equivalent in English or Linguistics with a minimum of 1-year experience in Call Centre Management.

Key Skills:

• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Proficient in relevant computer applications like Microsoft word, Excel.
• Ability to handle stressful situation appropriately
• Knowledge of customer service practices and principles

Salary N50,000 - N70,000 monthly.

How to Apply Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail

Lagos State, Sangotedo