Administrative Manager at Center for Advanced Specialty Surgery

⏲ Nov 16, 2023, 9:39 PM
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Center for Advanced Specialty Surgery (CASS) is a premier hub of excellence for specialty surgery, with locations in Victoria Island, Lagos and Owerri, Imo State, in Nigeria. CASS is a boutique surgical hospital run by well-trained USA surgeons and physicians, who are committed to delivering quality care and creating access to a network of highly specialized providers in the fields of orthopedics, plastic surgery, pain medicine and family medicine.

We are recruiting to fill the position below:

Job Title: Administrative Manager

Location: Lagos
Employment Type: Full Time

About the Role

We are looking for a full-time, experienced and qualified Administrative Manager to join our reputable team of professionals to oversee day-to-day operations of the practice. This role will be responsible for office, administrative and business operations.
The ideal candidate is one who is knowledgeable, detail oriented, a good problem solver and able to provide a high level of professionalism under pressure; communicates excellently and is kind and compassionate.
The successful candidate will report to the Clinical and Medical Directors to ensure proper business operations.

Your Primary Responsibilities
Administrative:

Oversee day-to-day operations of the office and administrative staff.
Develop/review, and and support the improvement of administrative systems, office policies, and procedures.
Manage contractual obligations and compliance with government, including government compliance within HEFAMAA and other regulators and stay up to date on policy changes.
Ensure proper inventory of medical supplies and proper equipment maintenance
Ensure smooth and accurate maintenance of patient and staff records.
Work with the accounting and management teams to set budgets, monitor spending, and other expenses.
Keep abreast of new or required IT software and hardware products/systems, and monitor updates to current systems and ensure adequate staff training on them
Oversee special projects and track departmental progress of company objectives.
Plan, schedule, and promote office events, including meetings, conferences, orientations, and training sessions.
Create presentations and other management-level reports.

Marketing:

Work closely with the leadership to develop marketing plans and co-ordinate Revenue Generation, billing and collection policies for patient accounts
Manage healthcare partnerships and insurance company networks.
Conduct market research to help define industry trends, competitor analyses, and marketing data, to improve CASS marketing strategy and campaigns.
Promote CASS brand awareness
Support all team marketing and public relations efforts and activities, including optimization, advertising, social media and/or direct marketing.

Required Experience and Qualifications

A Bachelor's Degree or its equivalent.
A great team player with excellent written and verbal communication skills
Detail oriented and able to maintain meticulous records
Ability to prioritize and make decisions with sound judgement
Excellent computer skills (Microsoft Office or G-Suite, relevant software(s).
Five years of experience in office administration
Knowledge/experience working in a healthcare environment or medical practice gives one an advantage.
Marketing knowledge (digital and traditional) in a corporate, or agency environment is an added advantage
Excellent organizational and time-management skills.

Company benefits