Fulfillment Associate Job Description

What is the job description of a Fulfillment Associate? What are the duties and responsibilities of a Fulfillment Associate? What does a Fulfillment Associate do?

Job description of a Fulfillment Associate

Fulfillment Associates fulfill basic warehousing and stock order duties. They are responsible for offloading merchandise trucks, deciphering work orders, locating stock, and packing items for shipment. Fulfillment Associates usually act in a junior role and report directly to the Warehouse Manager.

This Fulfillment Associate job description example includes the list of most important Fulfillment Associate duties and responsibilities as shown below. It can be modified to fit the specific Fulfillment Associate profile you're trying to fill as a recruiter or job seeker.

Fulfillment Associate Duties and Responsibilities

Fulfillment Associate job description should contain a variety of functions and roles including:

  • Offloading delivery trucks transporting merchandise into the warehouse.
  • Arranging incoming deliveries in designated storage areas.
  • Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.
  • Reading and deciphering work orders.
  • Locating and extracting merchandise from shelves and storage areas.
  • Confirming merchandise information matches that of the work order.
  • Inspecting the merchandise for damage, flaws, and irregularities.
  • Packing the merchandise for delivery.
  • Transporting the packed items to the delivery trucks.
  • Finalizing the work order and updating the database.
  • Adhering to state health and safety practices.

Fulfillment Associate Requirements / Skills / Qualifications

Fulfillment Associate job description should include these common skills and qualifications:

  • High school diploma or GED.
  • Knowledge of warehousing procedures an advantage.
  • Previous experience as a Fulfillment Associate.
  • Ability to read and interpret written work orders.
  • Forklift and cherry picker certification.
  • Strong attention to detail.
  • Ability to lift heavy objects.
  • Ability to work in a loud environment.
  • Ability to stand or walk for up to eight hours a day.

As a hiring manager, recruiting an ideal Fulfillment Associate starts with crafting a good job description. Use this Fulfillment Associate job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Fulfillment Associate may also reference it in preparation for the interview.