Dispatch Rider Job Description

What is the job description of a Dispatch Rider? What are the duties and responsibilities of a Dispatch Rider? What does a Dispatch Rider do?

Job description of a Dispatch Rider

A Dispatch rider delivers items to customers by verifying orders; inventorying stock; arranging transportation. The dispatch rider will be responsible for outdoor and indoor delivery, sending & collecting of official documents, materials, packages and bulky items etc as needed.

This Dispatch Rider job description example includes the list of most important Dispatch Rider duties and responsibilities as shown below. It can be modified to fit the specific Dispatch Rider profile you're trying to fill as a recruiter or job seeker.

Dispatch Rider Duties and Responsibilities

Dispatch Rider job description should contain a variety of functions and roles including:

  • Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
  • Responsible for contacting customers to verify delivery address.
  • Responsible for picking up items and delivering them safely to customers on time.
  • Responsible for collecting monies for bought items upon delivery to the customer.

Dispatch Rider Requirements / Skills / Qualifications

Dispatch Rider job description should include these common skills and qualifications:

  • A minimum of Secondary School Leaving Certificate
  • Proven experience as a dispatch rider or relevant position.
  • Familiarity with relevant routes.
  • Must enjoy motorcycling and be a skilled rider.
  • Ability to communicate, read and write.
  • Organizational and multitasking abilities
  • Ability to work under pressure
  • Have good numeracy skills for delivery and expenses records.
  • Polite and able to get along with people.

As a hiring manager, recruiting an ideal Dispatch Rider starts with crafting a good job description. Use this Dispatch Rider job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Dispatch Rider may also reference it in preparation for the interview.