Enrollment Specialist Job Description

What is the job description of an Enrollment Specialist? What are the duties and responsibilities of an Enrollment Specialist? What does an Enrollment Specialist do?

Job description of an Enrollment Specialist

Enrollment Specialists are employed in a variety of industries including healthcare, education, insurance, and social services where they handle applications, collect information, provide advice and determine candidates' eligibility for programs or courses.

This Enrollment Specialist job description example includes the list of most important Enrollment Specialist duties and responsibilities as shown below. It can be modified to fit the specific Enrollment Specialist profile you're trying to fill as a recruiter or job seeker.

Enrollment Specialist Duties and Responsibilities

Enrollment Specialist job description should contain a variety of functions and roles including:

  • Handling questions, issues and providing detailed information on requirements, processes, and policies.
  • Collecting information and qualifying candidates for programs, services or courses.
  • Ensuring that applications are completed correctly and that the required supporting materials have been provided.
  • Corresponding with applicants and prospective candidates.
  • Processing enrollments and dis-enrollments.
  • Assisting with billing and payment processing.
  • Conducting information sessions.
  • Entering, updating and reviewing data and records.
  • Providing guidance and recommendations to applicants and prospective candidates.

Enrollment Specialist Requirements / Skills / Qualifications

Enrollment Specialist job description should include these common skills and qualifications:

  • High school diploma/GED required.
  • Degree preferred.
  • Experience in the relevant field.
  • Customer service experience is beneficial.
  • Ability to multitask and prioritize.
  • Excellent administrative skills.
  • Strong computer skills and knowledge of database and relevant software programs.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time management skills.
  • High level of accuracy and attention to detail.

As a hiring manager, recruiting an ideal Enrollment Specialist starts with crafting a good job description. Use this Enrollment Specialist job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of an Enrollment Specialist may also reference it in preparation for the interview.

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