Debt Collector Job Description

What is the job description of a Debt Collector? What are the duties and responsibilities of a Debt Collector? What does a Debt Collector do?

Job description of a Debt Collector

Debt Collectors are generally responsible for helping companies get paid money they are owed. Their main duty is to find people who owe money from overdue bills and negotiate payments.

This Debt Collector job description example includes the list of most important Debt Collector duties and responsibilities as shown below. It can be modified to fit the specific Debt Collector profile you're trying to fill as a recruiter or job seeker.

Debt Collector Duties and Responsibilities

Debt Collector job description should contain a variety of functions and roles including:

  • Keep tracking outstanding debts
  • Plan course of action to recover owed money
  • Locate and contact debtors 
  • Negotiate payoff deadlines and payment plans
  • Build trust with debtors 
  • Update account status and database regularly
  • Comply with requirements when legal action is unavoidable
  • Handle customers' questions or complaints
  • Identify gaps in the system and recommend solutions

Debt Collector Requirements / Skills / Qualifications

Debt Collector job description should include these common skills and qualifications:

  • High school diploma is preferred
  • x years of experience as debt collector
  • Experience in working with targets and tight deadlines
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Knowledge of relevant legal requirements
  • Good knowledge of MS Office and databases
  • Good negotiation and persuasion skills

As a hiring manager, recruiting an ideal Debt Collector starts with crafting a good job description. Use this Debt Collector job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Debt Collector may also reference it in preparation for the interview.