Credit Controller Duties & Responsibilities

The role and function of a Credit Controller includes the following duties and responsibilities:

  • Evaluating new credit requests and conducting client credit checks.
  • Managing and collecting debts from company debtors.
  • Setting up the terms of credit for new clients.
  • Preparing statements and reports for the company accountant.
  • Managing the sales ledger.
  • Liaising with customers and the sales team.
  • Negotiating payment plans.
  • Managing collection of all payments and debts.
  • Responding to client inquiries.
  • Processing invoices.

Note that this is not an exhaustive list of Credit Controller duties and responsibilities. Job functions for specific Credit Controller roles may vary, depending on the industry and type of employer.

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