Bank Teller Duties & Responsibilities

The role and function of a Bank Teller includes the following duties and responsibilities:

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Note that this is not an exhaustive list of Bank Teller duties and responsibilities. Job functions for specific Bank Teller roles may vary, depending on the industry and type of employer.