Strategic Account Manager CV Sample

Objective

Results-driven Strategic Account Manager with 8+ years of experience in managing key accounts and driving revenue growth. Skilled in building and maintaining strong client relationships, identifying opportunities for upselling and cross-selling, and developing strategic account plans. Seeking a challenging position in a dynamic organization where I can utilize my expertise to drive business success.

Education

Bachelor of Business Administration - University of Lagos, Nigeria (2010)

Master of Business Administration - Lagos Business School, Nigeria (2012)

Professional Experience

Strategic Account Manager - XYZ Company, Lagos, Nigeria (2015-present)

• Manage a portfolio of strategic accounts, including Fortune 500 companies, with a total annual revenue of $10 million.
• Develop and implement strategic account plans to drive revenue growth and achieve sales targets.
• Build and maintain strong relationships with key stakeholders, including C-level executives, to understand their business needs and identify opportunities for upselling and cross-selling.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure customer satisfaction and successful execution of account strategies.
• Monitor market trends and competitor activities to identify potential threats and opportunities for business expansion.
• Prepare and present regular reports on account performance, including revenue forecasts, sales pipeline, and customer satisfaction metrics.

Account Manager - ABC Company, Lagos, Nigeria (2012-2015)

• Managed a portfolio of key accounts, generating annual revenue of $5 million.
• Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
• Identified opportunities for upselling and cross-selling, resulting in a 20% increase in account revenue.
• Collaborated with cross-functional teams to deliver customized solutions that met clients' specific needs.
• Provided regular updates and reports to senior management on account performance and growth opportunities.

Skills

• Strategic account management
• New business development
• Client relationship management
• Sales forecasting and pipeline management
• Negotiation and closing deals
• Market research and analysis
• Excellent communication and presentation skills

References

Available upon request