Steward Interview Questions & Answers


A Steward assists in keeping a restaurant, bar, or lounge clean and sanitary, assists in cleaning dishes, and tends to customers' needs. The Steward may also perform basic administrative tasks, such as answering phones, taking reservations, and giving out basic information.

Whether you're a job seeker preparing to be interviewed for the role of Steward or an employer preparing to interview candidates for Steward position, these Steward interview questions will help you prepare yourself for the job interview session.

Steward Interview Questions

Below are a list of some skill-based Steward interview questions.

  1. What skills do you believe that stewards should possess?
  2. What would you do if, just before serving, you discovered a table had been double-booked?
  3. What tasks would you expect to perform during a busy period?
  4.  How would you prioritize tasks during a busy period?
  5. What information should you ask for when making a reservation?
  6. How would you respond if a customer stopped you and complained about their food?
  7. What drives results in this job?
  8. Why is customer orientation so important in this role?
  9. What have been your specific duties as a steward in the past?
  10. How would you satisfy a guest who has had a bad experience at your place of work and does not intend to come back again?
  11. If your work was limited to the kitchen, what type of duties do you think you would be performing?
  12. What inherent personal qualities do you possess that make you a perfect choice to work as a steward?
  13. Do you speak any languages in addition to English?
  14. Why do you think it is important to know more than one language when working in a steward position?
  15. How would you handle working closely with a colleague that you didn't get along with?
  16. Do you prefer to work independently or on a team?
  17. What do you do if you notice a fellow employee texting in front of customers?
  18. Talk about the last time you lost your patience at work.
  19. How do you decompress after, or in the middle of, a stressful situation?
  20. Describe a time you went above and beyond for a customer.

Steward Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Steward interviews. Click on each question to see how to answer them.

  1. What is Your Salary Expectation?
  2. Tell Me About Yourself
  3. Are You a Leader or a Follower?
  4. Why Do You Want To Leave Your Current Job?
  5. What Is Your Greatest Accomplishment?
  6. What is Your Greatest Strength?
  7. What is Your Greatest Weakness?
  8. Why Should We Hire You?
  9. Do You Have Any Questions for Us?
  10. Why Do You Want This Job?