Medical Support Assistant Interview Questions & Answers


Medical Support Assistants work in medical facilities to support Doctors, Nurses, and other medical staff in healthcare facilities with administrative work, record keeping, and scheduling patient appointments.

Whether you're a job seeker preparing to be interviewed for the role of Medical Support Assistant or an employer preparing to interview candidates for Medical Support Assistant position, these Medical Support Assistant interview questions will help you prepare yourself for the job interview session.

Medical Support Assistant Interview Questions

Below are a list of some skill-based Medical Support Assistant interview questions.

  1. What educational qualifications and/or field experience do you have for this role?
  2. If you were asked to give a patient complex medical data, how would you do so?
  3. What do you think is the number one skill a Medical Support Assistant should have?
  4. Have you ever assisted with any medical office procedures?
  5. How do you ensure that patient confidentiality is maintained?
  6. What have you done to improve your skills as a Medical Support Assistant?
  7. If you were to get this job, would you be able to follow the HIPAA guidelines?
  8. What would you do if a fellow staff member was breaking the HIPAA guidelines?
  9. How do you stay motivated during long shifts?
  10. What steps do you use to stay calm when working with a difficult patient?
  11. How would you ensure a patient is complying with the procedures?
  12. What do you hope to learn in this role?
  13. What value would you add to the team?
  14. What would you do if a physician is falling behind schedule?
  15. How would you help a nervous patient feel comfortable?
  16. How would you accommodate a patient with disabilities?
  17. How much health care experience do you have?
  18. Talk about any phlebotomy training you might have.
  19. What experience do you have taking patients' vitals?
  20. Are your CPR, emergency treatment, and AED certifications current?
  21. Do you have any experience with medical billing and coding?
  22. Do you have experience working with prescriptions?
  23. What is your favorite part of being a medical assistant?
  24. What is your least favorite part of being a medical assistant?
  25. Do you plan to complete any continuing education?

Medical Support Assistant Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Medical Support Assistant interviews. Click on each question to see how to answer them.

  1. What is Your Salary Expectation?
  2. Tell Me About Yourself
  3. Are You a Leader or a Follower?
  4. Why Do You Want To Leave Your Current Job?
  5. What Is Your Greatest Accomplishment?
  6. What is Your Greatest Strength?
  7. What is Your Greatest Weakness?
  8. Why Should We Hire You?
  9. Do You Have Any Questions for Us?
  10. Why Do You Want This Job?