Medical Support Assistant Job Description

What is the job description of a Medical Support Assistant? What are the duties and responsibilities of a Medical Support Assistant? What does a Medical Support Assistant do?

Job description of a Medical Support Assistant

Medical Support Assistants work in medical facilities to support Doctors, Nurses, and other medical staff in healthcare facilities with administrative work, record keeping, and scheduling patient appointments.

This Medical Support Assistant job description example includes the list of most important Medical Support Assistant duties and responsibilities as shown below. It can be modified to fit the specific Medical Support Assistant profile you're trying to fill as a recruiter or job seeker.

Medical Support Assistant Duties and Responsibilities

Medical Support Assistant job description should contain a variety of functions and roles including:

  • Answering phone calls and emails and delivering messages to staff members.
  • Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
  • Maintaining patient records and updating their medical data, both manually and electronically.
  • Organizing the paperwork and opening files for new patients.
  • Recording Doctors' orders regarding patient care and scheduling the appointments.
  • Tracking inventory and ordering supplies.
  • Maintaining employee timesheets and attendance records.
  • Verifying patients' insurance information.
  • Assisting Doctors with patient examinations, as needed.
  • Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.

Medical Support Assistant Requirements / Skills / Qualifications

Medical Support Assistant job description should include these common skills and qualifications:

  • High school diploma or GED.
  • A minimum of one years' vocational training may be advantageous.
  • Certification, such as Certified Medical Assistant or similar, may be advantageous.
  • Basic computer skills, attention to detail, and organizational skills.
  • Excellent customer service and communication skills.
  • Administrative experience and basic knowledge of medical terminology.
  • Experience with electronic medical records (EMR) and scheduling skills.

As a hiring manager, recruiting an ideal Medical Support Assistant starts with crafting a good job description. Use this Medical Support Assistant job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Medical Support Assistant may also reference it in preparation for the interview.