The following job vacancies exist at Workforce Management Center
Job Title: Head, Human Resources and Business Process Outsourcing
The role reports to the Lead Consultant
To oversee the HR & BPO business unit (Assessment, Verification, Outsourcing, Internal Recruitment) by providing strategic planning & direction, leadership and value-adding relationship management aimed at delivering cost-effective and top quality service to clients whilst ensuring operational efficiency and creating new business opportunities for the firm.
The candidate is required to have the following:
At least 10 years’ experience in Human Resource & Business Processing Operations with at least five years in a management role, with responsibility for managing P&L
An MBA or a Masters in H.R. or Industrial Psychology preferred
CIPM, CIPD or SHRM required
Experience in Human Resource Management Consulting is also a plus
Knowledge
Human Resource Management
Knowledge of key HR Processes and Procedures
Knowledge of HR Systems & Applications
Sound Knowledge in Business Process Outsourcing Services functions.
Knowledge of Project Management and Execution
Skills
Ability to sell professional service offerings
Strong pitching skills
Strong relationship management skills
Excellent Communication Skills (Written & Oral).
Strong attention to details.
Ability to effectively delegate.
Strong creative and problem solving skills.
Highly intuitive and analytical.
Excellent facilitation and presentation skills.
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Job Title: Graphic Artist
The role reports to the Team Lead, 3D, E-Learning and Graphics.
Responsible for developing and designing major/minor concepts; plan and interpret materials/briefs to produce designs and visual representations for the commercial needs of WFMC.
Produce world class designs, concepts and brand accessories that will further reinforce WFMC’s commitment to exceptional service delivery and maximum value creation.
Creation, implementation, testing, and revision of engaging, high quality e-learning materials, software and platforms to be used by WFMC, positioning WFMC as a leading E-learning provider.
The candidate is required to have the following:
First degree in any discipline
Minimum of three years relevant experience with an in-depth knowledge of relational database design and management systems, e-learning management systems, computer generated imagery and 3D designs.
Strong IT capabilities in range of MS Office applications (PowerPoint, Word, Excel), Corel draw and comfortable with e-learning authoring tools and graphics application packages
Knowledge of branding
Basic Knowledge of project management and execution.
Knowledge of photography and designs
Knowledge of E-learning systems
Exceptional skills with graphics design software tools like CorelDraw, Photoshop etc.
Exceptional skills with images & pictures.
Excellent communication Skills (Written & Oral)
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Job Title: Team Member, Business Development
The role reports to the Team Lead, Business Development, Learning and Development.
Support and refine sales processes, leveraging consultative selling skills and domain expertise in pursuing new marketing opportunities. Source for new accounts; once established, incumbent will work to maintain such relationships on an on-going basis.
Assist the Team Lead, to drive customer acquisition and retention.
The candidate is required to have the following:
Academic Qualification & Work Experience
First Degree in any discipline (BSc / HND).
1 – 2 years of sales in the consulting/professional services industry. Demonstrable success of prospecting and closing sizable deals (e.g. NGN250m+)
Organizationally astute; able to facilitate dialogue across a wide horizon of functions.
Marketing styles and Techniques
Strong sales prospecting skills
Proposal Development
Learning Design and Development & Delivery
ROI Consulting
Blended Learning Execution
Human Performance Improvement
Consultative Selling
Excellent research, analytical and writing skills
Superior business acumen
Deep organizational, discipline and excellent follow-up and presentation / communication skills.
An analytical approach to problem solving
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Job Title: Team Lead, Assessment
To source and manage the entire flow of assessment processes, towards the identification of competent and quality candidates; with the hindsight of conformity with the defined mandate from client.
Match client specifications with candidates in order to provide quality candidates capable of delivering high performance. The candidate is required to have the following:
Academic Qualification & Work Experience
1st degree: B.Sc. or HND.
4+ years’ experience in an in-house recruitment position or a HR position with a recruitment focus.
Experience in Human Resources planning and coordination of end-to-end R&A process.
Knowledge
Employment law and contract
Knowledge of Social Media
Assessment Processes and Policies
Assessment Design and Development
Skills
Exceptional communication skills
Multitasking
Relationship Management
Presentation and job interviewing skills.
IT Savvy
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Job Title: Head, Human Resources Solutions
The role reports to the Lead Consultant
To oversee the HR Solutions business unit (Assessment, Verification) by providing strategic planning & direction, leadership and value-adding relationship management aimed at delivering cost-effective and top quality service to clients whilst ensuring operational efficiency and creating new business opportunities for the firm.
The candidate is required to have the following:
At least 10 years’ experience in Human Resource Management with at least five years in a management role, with responsibility for managing P&L
An MBA or a Masters in H.R. or Industrial Psychology preferred
CIPM, CIPD or SHRM required
Experience in Human Resource Management Consulting is also a plus
Knowledge
Human Resource Management
Knowledge of key HR Processes and Procedures
Knowledge of HR Systems & Applications
Sound Knowledge in Business Process Outsourcing Services functions.
Knowledge of Project Management and Execution
Skills
Ability to sell professional service offerings
Strong pitching skills
Strong relationship management skills
Excellent Communication Skills (Written & Oral).
Strong attention to details.
Ability to effectively delegate.
Strong creative and problem solving skills.
Highly intuitive and analytical.
Excellent facilitation and presentation skills.
Click here to Apply Now!
Job Title: Team Lead, Verification
To conduct a thorough and objective investigation of the profile/ claims (criminal records, commercial, legal- records, financial records, academic records, previous employment records, past-dealings) of both individuals short-listed for employment, existing employees (internal and outsourced) and organisations WFMC plans to do business with in line with regulatory and WFMC policies and procedures to determine their suitability for employment, retention of employment, business dealings and any other reason the check was initiated for. The candidate is required to have the following:
First degree(B.Sc./HND) in any discipline
Experience in Human Resource or Customer Service position is an added advantage.
Knowledge
Report writing
Data Collection and Research Techniques
Record Management
Data Analysis
Basic Knowledge of Local & International Employment Laws and Practices
Basic Knowledge of Legal Background Investigations and Hiring Practices
Forensic Knowledge
Skills
Attention to Details
Communication Skills (Oral & Written)
Investigative Skills
Excellent facilitation and presentation skills.
IT Savvy/ Computer Appreciation
Multi- Task
Organising
Relationship Management
Click here to Apply Now!
Job Title: Risk and Internal Control Officer
To manage the risk to the organisation, its internal and outsourced employees, customers, reputation, assets and interests of stakeholders. The candidate is required to have the following:
Requirements
First degree(B.Sc./HND) in Accounting or numerate xxxx
5 years of Accounting, Internal Control, Audit, Fraud Investigation experience
An understanding of banking operations
Technical understanding of insurance
Strong interpersonal and communication skills
Self-motivated, outgoing, open-minded and open to learning
Attention to detail and adaptable in a variety of situations
Analytical, with excellent report writing skills
Adept at change and project management
Computer proficiency
Responsibilities
planning, designing and implementing an overall risk management process for the organisation;
Risk assessment, which involves analysing risks as well as identifying, describing and estimating the risks affecting the business;
Risk evaluation, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors, and evaluating the organisation's previous handling of risks;
Establishing and quantifying the organisation's 'risk appetite', i.e. the level of risk they are prepared to accept;
Risk reporting in an appropriate way for different audiences, for example, to management so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks;
Corporate governance involving external risk reporting to stakeholders;
Carrying out processes such as purchasing insurance, implementing health and safety measures and making business continuity plans to limit risks and prepare for if things go wrong;
Conducting audits of policy and compliance to standards, including liaison with internal and external auditors;
Providing support, education and training to staff to build risk awareness within the organisation
Skills
Expert skills in Numeracy
Attention to Details
Strategic and Analytical thinking
Investigative Skills
Presentation skills.
Effective Communicator
Strong negotiator
Organising
Relationship Management
Click here to Apply Now!
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